Check out your Company Bowl for anonymous work chats.
We’re hiring Investigators in Cardiff - Apply Now! ↓ We’re recruiting Investigators in Cardiff and are looking for people who want work that is meaningful, fair, and genuinely challenging. When a dispute arises between a consumer and a financial business, it can be complex and difficult for everyone involved. Both sides deserve to be heard, understood, and treated fairly.What makes the role rewarding ✨Every case is different ✨You’ll work independently and objectively ✨You’ll balance perspectives to reach well‑reasoned outcomes ✨You’ll continue to develop your judgement, confidence, and expertise We offer a competitive salary, a hybrid working model, comprehensive training, and ongoing support. Whether you’re early in your career or looking for a new challenge, you’ll be supported to do your best work. We welcome applications from people of all backgrounds and experiences and are happy to provide reasonable adjustments throughout the recruitment process. This is work you can be proud of - making decisions that are fair, evidence‑based, and genuinely impartial. https://lnkd.in/eFuxd2mu
🚨 We're hiring - Platform Engineering Manager 🚨 London – Docklands 💼 Permanent 💰 £78,000 - £90,000 (depending on experience) 🕒 35 hours/week As Platform Engineering Manager, you are accountable for the end-to-end lifecycle, strategy, and delivery of the organisation’s core technology platforms across both public and private cloud environments. This role sits within the wider IT Infrastructure team, working collaboratively to ensure that platform services are seamlessly integrated and enable agility, scalability, and resilience throughout the organisation’s digital landscape. In this blended leadership role, you won’t just guide the strategy you’ll stay close to the action. While your primary focus will be leading and empowering a high‑performing team, there will be moments where your hands‑on expertise makes all the difference. Whether it’s diving into a technical challenge, supporting critical implementations, or helping the team unblock issues, you’ll be right there making an impact. Be part of a supportive, values-led team Work in a flexible, hybrid environment (2 days per week in our stunning riverside office) Access to a wide range of benefits including private medical insurance, generous pension, and opportunities for professional growth. https://lnkd.in/ePWiAzPP
🚨 We're hiring – Identity and Access Manager 🚨 London – Docklands 💼 Permanent 💰 £78,000 - £90,000 (depending on experience) 🕒 35 hours/week We know great collaboration starts with great people. If you’re the kind of leader who can translate complex problems into clear, secure solutions and enjoys partnering with Architecture, Product Owners and business leaders this role will give you the scope and support to do your best work. The Collaboration and Identity Manager leads strategy, design, and implementation of collaboration and identity solutions for internal and external use. Requires expertise in traditional and cloud-based technologies to deliver seamless, efficient experiences. ✨ What’s in it for you? Be part of a supportive, values-led team Work in a flexible, hybrid environment (4 days per fortnight in our stunning riverside office) Access to a wide range of benefits including private medical insurance, generous pension, and opportunities for professional growth. If you’re passionate about making a tangible impact, thrive in dynamic environments, we’d love to hear from you join us and help shape the future of our organisation. https://lnkd.in/ecRQSMHC
Start a career where your voice really matters ↓ At the Financial Ombudsman Service, we're looking for brilliant people who genuinely care about delivering great customer service to join our Customer Call Hub. This role sits at the heart of our customer experience - supporting people when they need clear guidance , reassurance and professionalism the most. If you're someone who: - Knows how to handle sensitive conversations with empathy - Wants to make a real difference to customers every day - Is looking for meaningful and impactful work - Is resilient and thrives in fast paced environments
🚨 We're hiring – Collaboration & Identity Manager 🚨 London – Docklands 💼 Permanent 💰 £78,000 - £90,000 (depending on experience) 🕒 35 hours/week We know great collaboration starts with great people. If you’re the kind of leader who can translate complex problems into clear, secure solutions and enjoys partnering with Architecture, Product Owners and business leaders this role will give you the scope and support to do your best work. The Collaboration and Identity Manager leads strategy, design, and implementation of collaboration and identity solutions for internal and external use. Requires expertise in traditional and cloud-based technologies to deliver seamless, efficient experiences. ✨ What’s in it for you? Be part of a supportive, values-led team Work in a flexible, hybrid environment (4 days per fortnight in our stunning riverside office) Access to a wide range of benefits including private medical insurance, generous pension, and opportunities for professional growth. If you’re passionate about making a tangible impact, thrive in dynamic environments, we’d love to hear from you join us and help shape the future of our organisation. https://lnkd.in/ecRQSMHC
✨ Happy National Apprenticeship Week! 🙌🏼 This week is all about celebrating the power of apprenticeships and the amazing opportunities they open up for people starting out in their careers. I had the pleasure of representing the Financial Ombudsman Service at the National Apprenticeship Show at Sandown Park Racecourse. The event brought together employers from across London, Surrey, Kent and Essex, all passionate about creating opportunities for the next generation and the energy was incredible! It was fantastic to see the students engaging confidently, showing curiosity, and taking real ownership of their future career plans. I had some truly inspiring conversations with students, parents and teachers who are exploring early careers and future pathways. 💡✨ A huge thank you to everyone who stopped by to chat with us and learn more about what we do at FOS and to the organisers for putting on such a fantastic event. Here’s to celebrating Apprenticeships and Skills, and to supporting future talent as they take their next steps. 🚀 hashtag#NationalApprenticeshipWeek hashtag#Apprenticeships hashtag#EarlyCareers hashtag#Talent hashtag#FinancialOmbudsmanService hashtag#InspiringFutureTalent
We help to resolve complaints about financial products and services. But did you know that, as well as looking at complaints from individual customers, we may also be able to help you if you’re a small business, charity, or trust? Visit our website to find out if we can help with your complaint: https://lnkd.in/e_wQPntf
This week, we met with organisations representing small businesses and charities and trade bodies and associations to discuss the SME sector. We discussed the types of complaint we see, the regulatory landscape and our joint Call for Input with the FCA on modernising the redress system. We hold regular events throughout the year, and work with various organisations including small businesses, charities and trade bodies, to share knowledge and experience. Thanks to everyone who came to our SME Advisory Group meeting. Insights from the group were invaluable and it was useful to get an update on the issues small businesses are facing in the current economic climate. Find out more about us and the role of our SME Advisory Group: https://lnkd.in/eztqnHZq
Last November, we launched our 2026/27 Plans and Budget outlining our ambitious targets for case resolution and service improvements. Consultations are open until 21 January 2026.
3rd December marks the UN’s International Day of Persons with Disabilities, a global occasion dedicated to recognising the valuable contributions people with disabilities make to society and the economy. ↓ Each year, our employee-led Enable network organises engaging sessions to honour this day. This time, the spotlight was on AI, accessibility, and creating fairness in the workplace, sparking meaningful conversations and insights. If you’re passionate about building an inclusive workplace and want to be part of an organisation that champions accessibility and fairness, we’d love to hear from you - https://lnkd.in/e3x5p3GB #PlayOurPART #FinancialOmbudsman#Inclusive#Fairness #Accessibility
