Check out your Company Bowl for anonymous work chats.
Introducing Amit Khetiya an insight executive at Which?, who helps us understand our audiences by gathering feedback and insights. He says: ‘My days are very different. It’s one of the great things about working for Which? – never a dull moment. ‘Working closely with colleagues has given me the opportunity to create and expand our Listen In report, which aims to bring consumers’ voices to colleagues. I use a variety of sources and analytics to give an aligned view across platforms. ‘I love that Which? works to give a voice to those that cannot be heard and that what we do is making a real change to many people. It gives you the drive to go that one step further to make sure things get accomplished.’ To find out more about our latest career opportunities visit https://lnkd.in/d_DpCw4 #JobsAtWhich #Careers #NotForProfit
Say hi to Megan Hughes, who recently joined Which? as a legal sales and service adviser in our Cardiff contact centre. Prior to joining Which?, Megan worked in retail while studying for a BA in human geography from Aberystwyth University, where she discovered a passion for solving problems and helping people. She says: 'I'll never forget the opportunities I've had and the people I've met while working at Which?, and it really does make it an outstanding workplace. The work is very varied and the team deals with incredibly diverse areas of law.'
Say hello to Gareth Hillard, tech support adviser based in our Cardiff Contact Centre, who joined earlier this year. Before Which? Gareth was a full-time carer looking after a family member for many years, during which time he also managed to study and graduate with a First Class degree in Software Engineering. He says ‘My role is being able to reassure people who are at their wit's end with a problem, potential scam or other technical issue is easily the most valuable aspect of the job. ‘Providing a great service to our members who appreciate every second of help we give them and allowing us to further increase our own knowledge relating to these issues to make it easier to deal with in the future.’ To find out more about our latest career opportunities visit https://lnkd.in/d_DpCw4 #JobsAtWhich #Careers #TechnicalSupport
In anticipation of #MothersDay, we asked the chair of our Parents Network, Emma Bignell, how she finds being a working mum at Which?. 'Working full time and juggling two children can be hard at times and life is certainly busy. Thankfully, Which? is a really supportive employer so I can be flexible when needed around family life. We also partner with Parent Cloud, which offers us working parents great professional advice on issues such as child behaviour, relationships, breastfeeding – we can even register for virtual antenatal classes.'
Introducing Sophie Alford, sales and service adviser at Which? Legal, based in Cardiff, who joins us after completing her degree in criminology, achieving first-class honours.. Throughout her criminology degree, Sophie carried out several research projects, digging deeper into sensitive topics. She aims to use this experience to get involved in important conversations with the Which? research department, to help improve our understanding of the legal issues our consumers face on a day-to-day basis. To find out more about our latest career opportunities, visit https://lnkd.in/d_DpCw4
This week, 21-27 March, is #NeurodiversityCelebrationWeek and Leanne Lingham, tech support team manager, wrote a piece for the Which? Intranet to share her experience and help raise awareness. She says: ‘My most important role is being Mum to my 12-year-old son, Roman. He is the light of my life. He is funny, courageous, sensitive, sarcastic, clever and strong willed; he is also on the autism spectrum. ‘Roman had medical issues soon after birth and I was told his development would be delayed. However, I knew something was not quite right. 'What followed over the next few years was endless medical appointments and striving for a diagnosis. Roman was diagnosed just before his fourth birthday with Autism Spectrum Disorder. I began the process of getting a Statement of Special Educational Needs and applied to the special school I knew would benefit him. This took a further two years. ‘Now at 12, Roman is thriving. He has many interests and an incredible sense of adventure. ‘Advice I would give to any parent/guardian in a similar situation is to trust your instincts'.
As part of #WorldConsumerRightsDay2022, we've joined with other members of Consumers International to call for governments and financial services regulators to take effective action to protect consumers from the risks of Buy Now Pay Later (BNPL) products, especially those at risk of financial hardship. Find out more about our calls here https://lnkd.in/eAnKxfBX #ConsumerProtection #FinancialInclusion #FinancialServices
To mark #InternationalWomensDay, our internal Let’s Talk event today celebrates women in business. Our illustrious panel includes: Anabel Houltt, chief executive, Which?; Michelle Rajkumar, director, talent acquisition, Brunswick Group, London, Europe & IMEA; Stephanie Hilborne OBE CEO, Women in Sport UK; and Prish V. Vaswani, lead product manager, Which?. It's hosted by Emily Seymour, sustainability content editor, Which?. The panel will be discussing why International Women’s Day matters, gender equality in the workplace, women in leadership and how to bridge the ‘confidence gap’ between men and women.
As part of our collaborative diversity mentoring programme, each of our leadership team members has been paired with a Which? employee. Our latest update is from Rocio Concha Galguera, director of policy and advocacy, and Aaron West, senior researcher/writer. Aaron said: ‘It’s been really insightful to learn about some of the challenges Rocio has faced from a managerial role and how she has navigated them. This has been my biggest takeaway from the collaborative mentoring scheme. It has been a great opportunity to develop myself and share my experiences, building my confidence going forward in my career.’ Rocio said: ‘We started during a period of significant change: first the lockdown, then hybrid working and all at a time we were going through important organisational changes. It has been very insightful to see through Aaron’s eyes how those changes were seen and impacting others in the organisation.
Introducing Mark, a solicitor in the consumer/landlord and tenant team at Which?. Prior to joining us, Mark spent 10 years as a legal expenses insurer. This wealth of experience has meant he has hit the ground running, helping to broaden the areas where we can offer legal advice to our members. He says: ‘I am adapting to the different ways Which? provides advice to its members – for example, the offering of template letters to assist members in putting legal arguments to a trader they are in dispute with – and it’s really rewarding helping to empower members to enforce their legal rights through the advice I provide them.’
