I applied online. I interviewed at Argos (South Shields, England) in Jul 2017
Interview
I got taken in back and had to sit wait for about ten minutes before being taken into an office with the store manager and someone he was training to do interviews. They worked through a sheet of scenario questions and if I had any questions before taking down my size for uniform. Only missed out on the job since I only had a copy of my identification and jot the official document.
Interview questions [1]
Question 1
Why do you want to work for us? What do you know about our business? How would you deal with a difficult customer? When have you experienced great customer service. What do you think makes a good customer assistant?
straightforward question, nothing too challenging, interviewers were very friendly and relaxed and listened really well. Interview lasted around 25 minutes and found out i got the job in less than a week
A casual chat with the manager. Mainly focussed on availability and proximity to the store. Gave brief background and was told about the role and what it entails. The interview will vary manager to manager so any prep will help
It is a casual discussion. They really want to know how you handle tough customers and how quickly you can pick up work. As well as flexibility with time. As they need people to be multiskilled. Working back and front of house.