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      Argos

      Part of Sainsbury’s

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      Related searches: Argos reviews | Argos jobs | Argos salaries | Argos benefits
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      Customer Service Advisor Interview

      10 Oct 2017
      Anonymous interview candidate
      Birmingham, England
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Argos (Birmingham, England) in Oct 2017

      Interview

      Group interview with 20 or more candidates. Asked to pair up, talk about the other person to everyone. Then you fill out a form, then put into groups of four with a scenario. Lastly a mini brain test of correcting numbers. In my opinion, this wasn't the best of interviews. Mainly because Argos do not tell you its a group interview and they put you on the spot to try 'gain confidence' or to see how you handle pressure. Its an odd way of finding the candidate. In the end we asked questions on how many spots was available. At this branch, they were looking for 20 christmas jobs part time but however revealed they had to interview 40 more people in the next group interview. I've not received my results yet but its not going to look that good seeing as if your not the loud one, its highly unlikely you will get the job. If you're going for an interview with Argos, expect to be confident and engaging with everyone even the staff to get into the safe books.

      Interview questions [6]

      Question 1

      Scenario: You and your wife have the step kids (daugher and son) for a week, pick out items from Argos for a fun family weekend at home. (done in pairs of 4)
      1 Answer

      Question 2

      Talk to the person next to you, find some information about them and presentation back.
      1 Answer

      Question 3

      Fill out form: Name a time where you gave good customer support?
      Answer question

      Question 4

      Fill out form: What technology do you use at home?
      Answer question

      Question 5

      Fill out form: What digital technology do you think will be big this Christmas?
      Answer question

      Question 6

      Fill out form: Why do you want to work for Argos?
      Answer question
      3

      Other Customer Service Advisor interview reviews for Argos

      Customer Service Advisor Interview

      16 Jan 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Argos

      Interview

      The Argos interview was structured and professional, with competency-based questions and a clear focus on customer service. The interviewer was friendly and calm, making the process feel fair, organised, supportive. Overall it was a standard retail interview about experience and availability

      Interview questions [1]

      Question 1

      Experience (if I had relevant past experience in retail/sales)
      Answer question

      Customer Service Advisor Interview

      9 Jan 2026
      Anonymous employee
      Birmingham, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Argos (Birmingham, England)

      Interview

      Group assessment to begin with about stakeholders then based on that assessment you get an interview, 5 minutes after. Interview was basic questions such as prior experiences, worked in a team before

      Interview questions [1]

      Question 1

      Asked me about how well I work in a team
      Answer question

      Customer Service Advisor Interview

      21 Nov 2025
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Argos (London, England)

      Interview

      Smooth interview process, single round following application. Basic motivational questions and questions on prior experience and relevant skills. Tour of the store to follow and then offer call a few days later

      Interview questions [1]

      Question 1

      Why do you want to work at Argos
      Answer question

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