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      Customer Service Executive Interview

      28 Jul 2016
      Anonymous employee
      Lille
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Booking.com (Lille) in May 2015

      Interview

      I sent my application online and then I received a test with some question to complete at home. Once complete the test I was invited to an assessment in loco. During the assessment whe had a presentation, an english test, a test of our mother tongue and an interview with two team leaders.

      Interview questions [1]

      Question 1

      - Tell me something about you - What would you do with an upset customer? - Why are you interested in working for Booking.com And other classic questions
      Answer question