Booking.com Customer Service Representative (In Your Native Language) interview questions
based on 1 rating - Updated 9 Mar 2016
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Booking.com interviews FAQs
Customer Service Representative (In Your Native Language) applicants have rated the interview process at Booking.com with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 56.7% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at Booking.com (Berlin) in Apr 2015
Interview
I send my CV, and they just call me after a few days ask me a few simple questions after they ask me to come for an interview.
In the interview we were around 6-7 people, there they explain a little bit about the company and later on we did a test which test your english level and another test which test your mother language.
After everybody finish their test, they call us one by one and let us know if we did good in the test.
Unfortunately I wasn't good enough ine the test and they just let me go afterward.
I have to say that they were very nice and not stressful.
Interview questions [1]
Question 1
Over the phone: Q: they can some case of a client which is not happy and I had to say how would I handle him.