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      Elevance Health

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      Related searches: Elevance Health reviews | Elevance Health jobs | Elevance Health salaries | Elevance Health benefits | Elevance Health conversations
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      Customer Care Representative Interview

      10 Aug 2019
      Anonymous interview candidate
      Columbia, SC
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 8 weeks. I interviewed at Elevance Health (Columbia, SC) in Jun 2019

      Interview

      Online application, about a week later I got the opportunity to do a phone interview. It was scheduled a week later. The interview was done through a separate company, not sure why someone from the actual office I applied for didn’t do it. The interviewer barely spoke English, didn’t speak very clearly and on top of that, constantly was cutting me off through my interview questions. It was very impersonal and unprofessional. She seemed a bit rude and genuinely unconcerned and uninterested in the answers I had to fight to get out. Its a bit underwhelming seeing as how I was excited and tried to show my enthusiasm for a job I was excited to apply for. It’s been over a month now and I haven’t received any updates, calls or emails regarding my application. It’s really sad that a company has you go out of your way to not only apply, but to do an hour assessment test before the application, wait for an interview just to have you sitting around for a month plus looking stupid without any update to your status. If you need a job ASAP, I wouldn’t recommend applying here. They honestly are a waste of time.

      Interview questions [1]

      Question 1

      Name a scenario where you dealt with an irate customer. What was the outcome/solution?
      Answer question
      1

      Other Customer Care Representative interview reviews for Elevance Health

      Customer Care Representative Interview

      4 Oct 2024
      Anonymous interview candidate
      Columbus, GA
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Elevance Health (Columbus, GA) in Sept 2024

      Interview

      The first interview was a recorded Q&A. You had 3 tries to get the recorded response you wanted. The second interview was a 30 minute interview on Microsoft Teams. The manager was polite, personable, and the interview was casual.

      Interview questions [1]

      Question 1

      Tell me about a time you had to deal with a difficult customer.
      1 Answer

      Customer Care Representative Interview

      3 Oct 2023
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Elevance Health (New York, NY) in Sept 2023

      Interview

      Web camera interview then a second interview. Job offer a week later. Job offer was sent via Email and then quick phone call for offer. Congratulations letter followed the same day and then background check

      Interview questions [1]

      Question 1

      Tell me about a time where you had a difficult customer and how you handled it?
      Answer question

      Customer Care Representative Interview

      12 Jul 2023
      Anonymous employee
      Winston-Salem, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Elevance Health (Winston-Salem, NC)

      Interview

      Interview was good , they asks lots of questions just answer them with confidence I say . Questions can get a little tricky in the interview but you can do it

      Interview questions [1]

      Question 1

      Name a time when you went above and beyond
      Answer question

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