I applied through an employee referral. The process took 2 weeks. I interviewed at Fidelity Investments (Merrimack, NH) in Sept 2025
Interview
It was really great! They were helpful and guided me along the way. They gave me points on what to say for future interviews to guide me to success. Overall, a great interview experience.
Interview questions [1]
Question 1
Describe a situation where you went above and beyond to ensure a customer was satisfied?
First Screening, then one interview with hr rep then one final interview. First two went well as did the last one, but got ghosted and then called about 4 months later telling me i did not get the job.
I interviewed at Fidelity Investments (Smithfield, RI)
Interview
Overall, this was a great interview process. The hiring managers ensured that the final interview was conversational and that I was comfortable throughout it. I also really appreciated how helpful the recruiter was.
Interview questions [1]
Question 1
They asked about a time I experienced good customer service.
I interviewed at Fidelity Investments (Covington, KY)
Interview
2 separate interviews. 1 phone call and 1 zoom meeting. The zoom meeting was with 2 people. Both were very kind and created a welcoming atmosphere. Each one asked unique questions but the conversation involved everyone
1
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