Service Desk Analyst applicants have rated the interview process at Fujitsu with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Fujitsu as a Service Desk Analyst according to 1 Glassdoor interviews include:
Other: 33%
Group panel interview: 33%
Personality test: 33%
Here are the most commonly searched roles for interview reports -
I interviewed at Fujitsu (Montreal, QC) in Jan 2022
Interview
Asked some basic and technical questions. Provide training on site. Also they asked about my education as well. They just want a person to know some basic technical knowledge and reset they train
Interview questions [1]
Question 1
What is IP address ? And what can be it be used for?
The interview for the IT service position started with a technical assessment where I answered questions about troubleshooting and system maintenance. Then, I handled problem-solving scenarios, followed by behavioral questions about customer service and teamwork.
Interview questions [1]
Question 1
How to guide user on the phone to find the router?
I applied in-person. I interviewed at Fujitsu (Inverness, Scotland) in Apr 2019
Interview
Pleasant. Positive. Asked basic STAR system questions. No technical questions. If you’ve worked on a service desk previously you should be well equipped for interview. Very clear in their needs as a company.
Interview questions [1]
Question 1
Give me an example of a time when you have dealt with a difficult customer?