I applied through an employee referral. I interviewed at GEICO (Buffalo, NY) in Apr 2017
Interview
First interview is an easy phone screening interview, then the computer test to test your accuracy and speed, then the role play which is as far as I got. I understand why they make you do the role play to see how you will do in the position, but in my opinion it was really hard and kind of pointless. If they're going to spend weeks training you in the position anyway you shouldn't give someone a hard time when they mess up the role play. It's a learning experience and they seem to expect you to be an expert in all their policies to answer the role play questions and scenarios. You're given 20 minutes to learn a packet of their policies, then have to do a 30 minute role play. I had to do mine with three other people in the room listening in while they waited to do their role play so it made me more self conscious. My advice- be a little more lenient in the role play grading, you clearly either have to have someone on the inside who can coach you on what to say or be overly talkative you can just talk circles out of the scenario.
Interview questions [1]
Question 1
Questions of house insurance, hotel room coverage, what it entails, what needs to happen to get the hotel coverage, how much it's worth, what's covered under the house insurance, the list of handymen who will come fix whatever is broken under the insurance, way too much stuff to memorize in 20 minutes...
I applied online. The process took 4 days. I interviewed at GEICO (Lakeland, FL) in Jun 2025
Interview
Process was pretty straightforward, I applied online, within minutes I was sent an email for an assessment, within 24 hours I was able to schedule a phone interview. I was asked to come in for a final in person interview. I received an offer.
Interview questions [1]
Question 1
Name a time when you had a difficult customer, how did you handle it and what was the outcome?
Easy process mainly previous jobs and tell me about a time senecio and difficult situation what would you do and what was the outcome are you license in the state of Texas when can you start
Interview questions [1]
Question 1
Tell me about a time when you had a difficult customer how did you handle it?
I applied online. The process took 4 days. I interviewed at GEICO in Sept 2024
Interview
Process was very straightforward. I applied, and shortly after had the opportunity to take an assessment. Once those results came in a day or two later I was contacted to schedule a Webex interview. My interviewer was very nice and helpful and seemed genuinely engaged in my interview and getting to know me.
Interview questions [1]
Question 1
Tell me about a time you had a disagreement with a fellow employee or supervisor.
