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      Customer Services Representative Interview

      4 Jan 2013
      Anonymous employee
      Toronto, ON
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Gap (Toronto, ON) in Nov 2012

      Interview

      I was applying for seasonal position at Baby Gap. Starting from Nov., retail stores like Gap will start hiring people to prepare for boxing day and Christmas. The process was simple, apply online at gapinc and they will call you. This call can either be an interview with questions like (what do you know about our company? Are you into fashion industry? and others), while for me, they just ask me to go for a face-to-face interview. The questions asked during the interview are: 1. What is a great customer service that you encountered? 2. Say that you are in a store full of jeans (for example), how do you go on in convincing your customer to leave with a pair? The answers can be very straight forward, just follow your instinct. Despite of your answers, one main thing they look at is the availability, they tend to choose people who are available in the WEEKENDS !!!!

      Interview questions [1]

      Question 1

      There are no trick questions or what so ever <see above>, so just go there with confidence and you will be fine.
      1 Answer