I applied online. The process took 2 weeks. I interviewed at John Lewis & Partners in Mar 2017
Interview
After the 3 online applications I got an email the week later asking me to book an interview ASAP.
I arrived to my interview 20 minutes late as I got lost, but they were very understanding and considerate. Everyone was already in groups there was about 9 of us. I quickly joined a group and started interacting.
Talk to the other people but don't be too over powering
I interviewed at John Lewis & Partners (London, England)
Interview
QPretty simple, know your products, current trends etc.
include others in group assessment as collaboration is important.
Why John Lewis and how would you add value?
How would you handle a disgruntled customer?
Interview questions [1]
Question 1
Describe what good customer service looks like to you.
Standard questions as expected, management made me feel at ease during interview and got to meet some team members too. Tasks to work through information and then 1-1 interview with hiring manager
Behavioural and situational questions relating to your experience and job requirements. 1 ac and an interview with 2 people after. Should be only 30 minutes with follow-up questions if needed.
