John Lewis & Partners Interview Questions | Glassdoor.co.uk

John Lewis & Partners Interview Questions

Interviews at John Lewis & Partners

437 Interview Reviews

Experience

Experience
70%
16%
14%

Getting an Interview

Getting an Interview
97%
2%
1%
0
0
0

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (31)  

    Loss Prevention Interview

    Anonymous Employee in Glasgow, VA (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at John Lewis & Partners (Glasgow, VA (US)) in March 2018.

    Interview

    Applied online, had to complete a test then you get invited to group interviews. where is very relaxed but everything is being watched and marked. Always youse "partner" and not staff members

    Interview Questions


  2. Helpful (5)  

    Stock Management Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at John Lewis & Partners.

    Interview

    The interview process was pretty easy. Applied for the position, completed an online assessment, called in for a group interview, followed by an individual interview, then received a job offer.

    Interview Questions

  3. Helpful (3)  

    Software Development Engineer Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience

    Interview

    This review is about the application process itself. The application form (I can't remember the last time I filled out a cgi form) and questions are very dated and full of faff. Some of the 'Role Specific Questions' aren't role-specific at all! Maybe I don't want to work with the people who came up with these questions and screen people based on their answers to these questions. They also ask for personal details that shouldn't be asked at this stage.

    Interview Questions

    • Why are you interested in working for us?
      What skills and experience do you have that would make you a good fit for this role?
      What would excellent performance look like in this role?   Answer Question

    John Lewis & Partners Response

    25 Jul 2019 – Social Media Executive

    Thank you for your review. We're sorry to hear that you found the initial application a negative experience. As you have left the title of the vacancy you applied for, we will pass your feedback on


  4.  

    Commercial Manager Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at John Lewis & Partners (London, England).

    Interview

    You had to apply online and answer 3 questions regarding your personality & leadership type. The leadership types were based on the JL 7 types of leadership which can be found on their corporate website

    Interview Questions

    • Describe a time when you had to implement a difficult change.   Answer Question

  5. Helpful (24)  

    Stock Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at John Lewis & Partners in September 2017.

    Interview

    Completed the initial tasks online (situational tests etc). I was then offered an interview which I was told was a group task and then an individual task. On the day I got there and there was 5 of us in total. We went upstairs into a room and was told a bit more about the role.

    GROUP TASK
    We were given a scenario where we had a long task list and various customers were approaching us, we had 5 minutes to ourselves to make notes on it and then as a group we had to list the most important tasks to the least. We had 2 assessors on this task watching us and making notes so make sure you contribute, they are looking to see how you work in a group, but don't talk over other people.

    INDIVIDUAL TASK
    We were given an answer sheet and a booklet which had 3 scenarios in and we had 20 minutes to write up individually how we'd act in the scenario. I have written the scenarios below, please bare in mind they weren't written exactly like that, but that was the gist of the question!

    There was no 1 on 1 interview which I was surprised about. Maybe this is because it's a Christmas Temp job? Who knows. Very easy interview.

    Interview Questions

    • You are working on the click and collect till when a customer approaches you and says she has recieved an email saying her order is ready to be collected, you check the stock room and you cannot find the order, how do you resolve this?   1 Answer
    • The sales team in the linen range approach you and they are not hitting their sales targets. You know the popular 'egyptian bed linen' has low availability at the moment. As a stock Replenishment assistant, how do you ensure the sales team hit their sales targets?   1 Answer
    • You are in the stock room when you come up with a more efficient way of doing things. You haven't told anyone yet about your idea. How do you go about doing this?   1 Answer

  6. Helpful (11)  

    Stock Interview

    Anonymous Employee in London, England
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at John Lewis & Partners (London, England) in October 2017.

    Interview

    After your online application, you are invited to perform some online test (logic, comportemental, behevior with client and among the team). Once done, if you're successfull, they offer you to take part in a group assesment for about 1.5 hour. After that you wait for their call for the answer.

    Interview Questions

    • They give you first a real time scenario with different group of client, you need to read it, all the tools and process at your disposal, and then with another candidate, you must talk about how you would solve different scenario issue.
      After that you have a multiple answer test where you must say how you would be more or less likely to behave in a scenario.
      All the process is timed.   1 Answer

  7. Helpful (1)  

    Stock Interview

    Anonymous Interview Candidate in London, England
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at John Lewis & Partners (London, England) in September 2018.

    Interview

    Group interview, expected to collaborate with 3 others (per table) to answer a few simple questions and come to a conclusion. This is all based on a scenario. It isn't particularly hard. If you are in a group with loud/talkative people who push opinions on you, just state your own opinion back in a logical way.

  8.  

    Catering Assistant Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at John Lewis & Partners.

    Interview

    Applied online and was pretty straight forward with a 500 word limit on your previous experience. Interview followed a structure and was very relaxed friendly and informal. I was asked a number of questions and then given twenty minutes to complete a written questionnaire looking at information and matching it to the customer. Good communication throughout the process.

    Interview Questions

    • Tell us about yourself?
      Tell about a time you taught someone something?
      Tell us about a time you gave good customer service?   Answer Question

    John Lewis & Partners Response

    28 Mar 2019 – Social Media Executive

    Thank you for leaving a review. We're glad to hear that the experience was pleasant for you and that you felt relaxed at the interview stage.


  9.  

    Catering Assistant Interview

    Anonymous Interview Candidate in High Wycombe, England
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at John Lewis & Partners (High Wycombe, England) in January 2019.

    Interview

    Been invited for a group interview which for my opinion took long waiting time rather then interview itself.
    Been given paper scenario with 6 questions after wards discussion with group. 10 min reading time 15 min for talking with group and after waiting around 30-45 min to one to one interview

    Interview Questions

    • Why John Lewis?
      Tell me about yourself
      Tell me how often you had feedback from previous job .?   Answer Question

    John Lewis & Partners Response

    14 Jan 2019 – Social Media Executive

    Thank you for taking the time to write a review on your recent interview in John Lewis & Partners, High Wycombe. We have taken the point you have raised about the long waiting time and will continue


  10.  

    Catering Assistant Interview

    Anonymous Employee in Bristol, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at John Lewis & Partners (Bristol, England) in February 2016.

    Interview

    I was invited to a group selection with eight other candidates. We were divided into two groups and asked to complete a puzzle. One person in the group had to describe the picture without showing it to us and the rest of us had to piece it together. For the next task we were given a scenerio of a customer having some requirements and we needed to recommend a product. We were given some example products and had to discuss them. Finally, individually we had to complete a role play with the hiring manager, taking the role of the catering assistant.

    Interview Questions

    • What product would you recommend and why?   1 Answer

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