I applied online. The process took 1 week. I interviewed at John Lewis & Partners (Sheffield, England) in May 2017
Interview
Online application followed by a basic situational questionnaire.
A week later I was contacted to book a face to face interview and group exercise at John Lewis.
This lasted about 30 - 40 minutes in total.
Interview questions [1]
Question 1
Tell us a time when you have delivered excellent customer service
I interviewed at John Lewis & Partners (Newcastle upon Tyne, England)
Interview
Submitted CV, had a 30 min interview with a manager, and then completed a case-based group exercise with 5 others to assess how we would deal with tricky situations in the cafe
Interview questions [1]
Question 1
Tell us about a time that you have taught someone something
Group interview, task based within small groups overseen by hiring managers. Reliant on standing out within the group interviewing to get somewhere with it, answering questions and working within your mini team
I applied online. The process took 3 weeks. I interviewed at John Lewis & Partners in Apr 2026
Interview
You have to submit a CV and then take online assessment first, which is related to your personability and behaviour, Then they will send you a linke so you could book an in-person interview.
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