I applied through an employee referral. The process took 3 weeks. I interviewed at Klarna (Stockholm, Stockholm) in Oct 2019
Interview
A friend who works there recommended me, so I sent my CV to him and then I got contacted by a Klarna recruiter for the first screening. I told her about all my experience and then she told me that I will go to the next stage, which is a logical test. I got 100% on that test, received an email saying that they were impressed with my performance so far and invited me to their Stockholm office for competence and behavior interview. Knowing I only worked with early phase product development, or product discovery in Klarna lingo, they asked my experience in that phase and asked about what I would do in different situation in future phases, in which I gave my hypothetical answer since I've never done it before. I believe I did quite okay and then a week later I got an email saying I don't meet the required experience since I have never worked all the way in the product management process. Well, that we all know. It's written on my CV and I have talked about it in the screening phase. Could have rejected me then and there and save everyone some time.
I applied online. The process took 2 weeks. I interviewed at Klarna (Madrid) in Jun 2025
Interview
The process was a total disaster! It was supposed to be composed of 4 steps: 1) HR screening, 2) online assessment, 3) business case interview (on client management), 4) Behavioral Interview.
I got stuck between step 1 and 2 as a consequence of complete ghosting from the HR operator. Here, my experience summarized:
1) HR first round call was re-scheduled/postponed 3/4 times from the company side as the HR was not replying to the emails in time/not replying at all.
2) Once scheduled, the call with HR went really bad as well. The HR had major wi-fi issues, which prevented me from either presenting my background and skills, or having my questions on the role answered.
3) After the call, the HR sent me an email where: a) she apologized and admitted the connection issue was hers; b) asked me to send her any unanswered questions via email; c) sent me the link to complete the online assessment (abstract/logical reasoning).
4) I have completed the assessment and replied to her email with my questions. I have never received a feedback, she completely disappeared. I have no idea how my assessment went.
AWFUL EXPERIENCE.
4 or 5 interviews total.
Phone screen,
bar raiser,
case presentation,
hiring team,
X
Bar raiser interviews very connected to klarna leadership principles.
Case interviews vary from role to role, but involve taking home som pseudo realistic team specific task and presenting a path forward. In general some type of action plan involving insights, development plan, go to market and engineering trade-offs with some focus on how to solve the problem.
Interview questions [1]
Question 1
Tell me about a time that you built something in a data driven way
Very long interview process, more than 3 months from start to finish. Got to the last step but then they closed the position. Otherwise the process was good, involved a product management case, and 3 other interviews with team/managers.
