I applied online. The process took 1+ week. I interviewed at Lyft (Nashville, TN) in Oct 2017
Interview
Applied via company website, 30 minute phone interview where we scheduled an on site interview (30 minutes each with two interviewers). There would have been more on site interviews and a presentation to give based on a prompt, but I didn't get that far.
Interview questions [1]
Question 1
What analytics do you measure for customer success now and how do you improve on them?
I applied through a recruiter. The process took 2 weeks. I interviewed at Lyft (Nashville, TN) in Nov 2017
Interview
One 30-min phone screen via recruiter; Two 30-min phone interviews, each with a possible colleague; (on-site visit) Three 30-min in-person interviews and a 45-min presentation on a prompt with data that the recruiting coordinator sends you to prep for your visit; One 15-min call with Director of Customer Experience