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      Marks & Spencer

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      Related searches: Marks & Spencer reviews | Marks & Spencer jobs | Marks & Spencer salaries | Marks & Spencer benefits
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      Warehouse Associate Interview

      5 Mar 2021
      Anonymous interview candidate
      Cannock, England
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Marks & Spencer (Cannock, England) in May 2017

      Interview

      Came In for an interview for Warehouse Associate, Had to role play a Customer interaction, which I thought was very strange considering I wouldn't be working with any customers. I did the interview but they had said I needed to sympathise with the dying mother the question was about, and that I should off asked how she was. Which I thought would off been extremely invasive.

      Interview questions [1]

      Question 1

      How Would you help the Customer with their question?
      1 Answer

      Other Warehouse Associate interview reviews for Marks & Spencer

      Warehouse Associate Interview

      18 Apr 2018
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Marks & Spencer in Apr 2018

      Interview

      Got there about 10 minutes earlier than when I was supposed to. Signed in and got a visitor pass and was led up to the staff waiting room. Talked to the staff in there for about 30 minutes before the warehouse manager came in and apologised for the wait. He led me to the interview room and we dropped my bag off and had a 2 minute chat. After he gave me the tour and explained the role to me. Then I had to do a small sorting task where I had to organise how I would stock different items onto 3 different cages. He left and came back 5 minutes later. I didn’t finish it but he said no one had. We went through it and I explained my choices then did some customer service role play, another worker came in to scribe it. After that we did some basic interview questions. He then explained some stuff about the position and said I’d hear back within the week. It took about 1 1/2 hours and it was quite a nice, relatively relaxed experience. Don’t know whether I got it but it was a positive experience overall.

      Interview questions [5]

      Question 1

      How did you get here?
      Answer question

      Question 2

      Can you give an example of a time you inspired someone?
      Answer question

      Question 3

      Can you give an example of time you had to listen to someone to understand their needs?
      Answer question

      Question 4

      Why M&S?
      Answer question

      Question 5

      What do you think a day in the life of a customer assistant is like?
      Answer question

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