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      Superdrug

      Part of A.S. Watson Group

      Engaged employer

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      Related searches: Superdrug reviews | Superdrug jobs | Superdrug salaries | Superdrug benefits
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      Customer Advisor Interview

      18 Nov 2015
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Superdrug (London, England) in Sept 2015

      Interview

      Applied online. Easy and straightforward application, nothing too hard. They got back into contact in about 2/3 weeks and arranged an interview date which was a week later. The interview was not too bad, general competency based questions were asked e.g. When was there a time you had to work as a team? This took about 30-40 minutes. After that, I was asked to go and do an activity in the shop floor. She asked me to promote a perfume that's offer was going to end on that day. I had to try my best to talk to customers about the product while the interviewer was observing me. This part of the interview was probably the most awkward part just because of the fact that it was hard to approach customers knowing that you're just being annoying haha but you just had to do it to show the interviewer that you're a good communicator and can deliver. Overall the process wasn't too bad, there were no trick questions or anything like that. Everything was pretty straightforward.

      Interview questions [4]

      Question 1

      When was there a time you had to work as a team?
      Answer question

      Question 2

      When was there a time you had to provide excellent customer service?
      Answer question

      Question 3

      Give a way the company can reduce costs? (Don't remember exact words of question)
      1 Answer

      Question 4

      A time when you've really achieved something that you're proud of?
      Answer question

      Other Customer Advisor interview reviews for Superdrug

      Customer Advisor Interview

      11 Jun 2023
      Anonymous employee
      Rugby, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Superdrug (Rugby, England)

      Interview

      Face to face interview. Basic interview questions were asked during the interview. Talking about working culture and why you’d like to work there. The interview lasted between 30 minutes to an hour.

      Interview questions [1]

      Question 1

      What product would you up sell with fake tan?
      1 Answer

      Customer Advisor Interview

      17 Nov 2016
      Anonymous interview candidate
      No offer
      Neutral experience

      Application

      I interviewed at Superdrug

      Interview

      I was invited for an interviiew, but was unable to book it as their website didnt work. So, I went into the store and they didn't do anything. When I was applying for a job they asked few questions about how would you deal with customers at a specific situation.

      Interview questions [1]

      Question 1

      When I was applying for a job they asked few questions about how would you deal with customers at a specific situation.
      Answer question

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