I applied through an employee referral. The process took 2 weeks. I interviewed at T-Mobile (New York, NY) in Nov 2009
Interview
I was recommended by a friend who already worked at T-Mobile. After completing the assessment test online (which is now different than before- the new assessment test tests sales skills with customer scenarios) the hiring manager was alerted to find my application. I went to the store to do a one on one interview. My impression of the store was that it seemed very busy, which it still is. At the end of the interview I was offered a position- despite my horrible availability which has since changed. Then I had to complete the background check and I believe that took about a week to process because of a discrepancy with my high school. I had to fax in my diploma and then all was well.
They didn't specify what they wanted, claiming a flexible schedule and really emphasizing hiring women, and the whole point is not to check all the boxes. I only asked for Sundays off, and they said they specifically needed me for those days. However, there was no indication in the application that they would specify this; otherwise, I wouldn't have applied. So, needless to say, I didn't get the job because I wasn't willing to compromise. I mean, if none of that matters to you, then I'm sure you can get the job.
I applied online. The process took 5 days. I interviewed at T-Mobile in Jun 2025
Interview
They have a packet of 6-8 behavioral and situational questions
Script style (they cannot help with questions, only repeat the question if asked)
Panel style with 3 managers
They really care about your ability to meet sales goals and what your plan is to meet those goals
Interview questions [1]
Question 1
What would your motivation be everyday to show up and do your best work?
Very informal sitdown interview with a Store Manager and his Retail Assistant Manager in the back room of one of their retail locations run through a number of simple behavioral questions and a role play scenario of a sale interaction
