Customer Assistant applicants have rated the interview process at Tesco with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 71.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 13 days to get hired, when considering 1,004 user submitted interviews for this role. To compare, the hiring process at Tesco overall takes an average of 15 days.
Common stages of the interview process at Tesco as a Customer Assistant according to 1,004 Glassdoor interviews include:
One on one interview: 33%
Group panel interview: 15%
Skills test: 12%
Presentation: 10%
Background check: 7%
IQ intelligence test: 6%
Personality test: 6%
Drug test: 4%
Phone interview: 4%
Other: 4%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Tesco (North Watford, England)
Interview
Phone or video interview: If you pass the assessment, you may be invited to participate in a phone or video interview with a recruiter. This interview may focus on your work experience, skills, and why you want to work for Tesco. In-person interview: If you are successful in the phone or video interview, you may be invited to an in-person interview. This interview may be conducted by a hiring manager or a panel of interviewers, and may involve questions related to your experience, skills, and how you would handle different scenarios.
Interview questions [1]
Question 1
Can you describe a time when you provided excellent customer service? What skills and qualities do you possess that make you a good fit for this role? How do you deal with difficult customers or situations? How would you approach stocking and replenishing shelves? Can you describe a time when you worked well in a team?
Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.
Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.
Very easy, just asked a few questions about my experience and my availability on time etc. what days i can work and my flexability on the dates i can do