Customer Service applicants have rated the interview process at Tesco with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 71.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 12 days to get hired, when considering 240 user submitted interviews for this role. To compare, the hiring process at Tesco overall takes an average of 15 days.
Common stages of the interview process at Tesco as a Customer Service according to 240 Glassdoor interviews include:
One on one interview: 29%
Skills test: 17%
Group panel interview: 10%
Background check: 9%
Presentation: 8%
Personality test: 7%
Phone interview: 7%
Other: 6%
IQ intelligence test: 3%
Drug test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Tesco in Jan 2021
Interview
The interview was fine, they asked a lot about customer service skills as well as how you deal with conflict, how long you plan on staying for etc. The interviewer was kind and respectful and put me at ease right away.
Easy - just wanted to know if I had any customer service experience. Was offered the job in 2 weeks and started the week after.quick process and nice friendly company
It was a very straight forward interview process. Questions related to personal motivation and past relevant customer service experience. Very professional and friendly, even at different levels of the role.
Very quick, couple of chats with manager and wider team. As long as you are keen to deliver excellent Customer service you will do great!!! Come prepared with questions to ask interviewers. Overall great experience