I applied through a recruiter. The process took 3 weeks. I interviewed at The Body Shop (Toronto, ON) in Sept 2016
Interview
Before the interview offer, I had to answer the most ridiculous set of 'logic' questions I have ever seen in my life. I don't see how those questions could mean anything to the employers and by the end I just wasn't even trying anymore because I didn't get it... Didn't think I would get an interview email/call but I did.
I entered the store and was told to go upstairs for the interview. I have done several group interviews before, but this one was by far the largest one I have attended. There were 12 of us in total and one manager. We first had to fill out availability forms and then were asked to answer questions about ourselves and why we want to work at TBS. I just felt a bit uncomfortable the whole time and thought the whole interview process was a little bit silly... But I guess from their perspective, its a good way to weed people out. We had to make an "advertisement" of a product in our groups of 6 people (which I think is way too big of a group) and had like 10 minutes to do it then present it together. We also had a question and answer session where the very strict uniform rules were laid out which I didn't know about really, they are quite detailed. I rated this interview as difficult not because it was actually HARD but because I found it challenging to take seriously and wanted to walk out a few times. Just felt a bit superficial to me.
Interview questions [1]
Question 1
What do you know about the body shop?
Why do you want to work for the body shop?
I applied in-person. I interviewed at The Body Shop (Toronto, ON) in Mar 2026
Interview
It was very quick and it lasted about 15 minutes and it was average questions
I heard back from them after 1 week for the final interview and they asked me after 1 week
Interview questions [1]
Question 1
How do you handle hard situations
Availability
Why do you want to work here
Easy interview. Felt more like a conversation than being grilled on my resume. The manager asked me about my interests in the industry and my thoughts on skincare. I was asked behavioral questions as well.
I applied online. I interviewed at The Body Shop (Reading, England)
Interview
Friendly, chatty, bubbly. Many questions about customer service, products, sales, teamwork, information about the company, previous jobs, and many things like that. The next day I think I received an email from them with a job offer.
Trial shift -shop floor.
Interview questions [1]
Question 1
Customer service
Stress
Availability
Favourite product