The Body Shop Reviews

Updated Jan 19, 2022

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Found 1,558 of over 1,810 reviews

3.8
71%
Recommend to a Friend
80%
Approve of CEO
The Body Shop CEO David Boynton
David Boynton
275 Ratings
Pros
  • "Great products that sell themselves so you don't have to(in 120 reviews)

  • "Free products to choose & up to 50% employee discount(in 113 reviews)

  • Cons
  • "Unrealistic expectations from upper management(in 54 reviews)

  • "Low pay, annoying hours (only working 4 hours on a day)(in 43 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      Great Environment to Work in

      Jan 9, 2022 - Retail Assistant in Aldershot, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work benefits like 50% off and got free products to try out.

      Cons

      In the interview you give out free samples to members of the public.

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    2. 4.0
      Current Employee, more than 3 years

      ok first job

      Jan 17, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice benefits, dental but have to pick

      Cons

      demanding at times but make it work

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    3. 4.0
      Current Employee

      Positive brand with supportive teams and great opportunities

      Jan 11, 2022 - Brand Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong brand ethics Empower individuals with responsibility & visibility Supportive team environment

      Cons

      Poor & biased HR processes

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    4. 4.0
      Former Employee, more than 3 years

      Great place to work! Company definitely cares about their staff

      Jan 9, 2022 - Team Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people! Free products Good pay and great work for a student

      Cons

      It being a retail position obviously you have to work bank holidays and Christmas. Hard to get more hours Not much growth within the shop but opportunities shared from the office

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    5. 5.0
      Former Employee, more than 1 year

      Great place to work

      Jan 6, 2022 - Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worth ethic and values of staff

      Cons

      Expectation to remember ingredient in all products

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    6. 4.0
      Former Employee, more than 5 years

      Positive life affirming

      Jan 4, 2022 - Consultant in Southampton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You're always on the go, the company is constantly evolving and proactively campaigning for change as it always has.

      Cons

      Retail in general is difficult because not all customers are nice.

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    7. 3.0
      Current Employee, more than 1 year

      Good place to work but...

      Jan 12, 2022 - Global Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company does live its values, it's very fair and equal, and it does care about its reputation.

      Cons

      Pay is very low, and technical skills aren't valued, I think primarily as senior management doesn't understand technology and think that things just happen. As an experienced data analyst I'm paid at the level of someone half my age with zero experience who just handles customer experience journeys.

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    8. 3.0
      Current Employee

      manager job

      Jan 10, 2022 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very good pay, good perks.

      Cons

      work overtime, not the best head office

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    9. 5.0
      Current Employee

      Great Company

      Dec 20, 2021 - Store Manager in Salford, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free products when you start and when something new launches. Family feel, very helpful Regular contact with business and Managers Very progressive Community Fair Trade ingredients

      Cons

      There's a lot of rules and set days to do everything, it's very overwhelming when you first start. Eventually you do get used to it. (Pro and con)Big activist community , if your not one for being pushy on activism its probably not the best role for you.

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    10. 1.0
      Former Employee, less than 1 year

      Not recommend

      Jan 19, 2022 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Staff who work in the actual shop were lovely - Good discount

      Cons

      - Regional managers were rude - Lots of paperwork - Unessecary meetings

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    Viewing 1 - 10 of 1,558 Reviews

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