The Body Shop Reviews | Glassdoor.co.uk

The Body Shop Reviews

Updated 12 March 2019
917 reviews

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3.1
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Approve of CEO
The Body Shop CEO David Boynton
David Boynton
55 Ratings

Employee Reviews

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Pros
Cons
  • "Upper Management (regional), Forced Sales" (in 49 reviews)

  • "Work life balance can seem tough but is all down to self management" (in 17 reviews)

More Pros and Cons

  1. Helpful (1)

    "Wonderful ethical standards and community feel"

    StarStarStarStarStar
    Former Employee - Senior Manager in Littlehampton, England
    Former Employee - Senior Manager in Littlehampton, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Body Shop full-time (More than 3 years)

    Pros

    Community feel, high ethical standards, engaged team

    Cons

    Lean structure, split UK head offices

    Advice to Management

    Continue the work forward with Natura to return to former glory !


  2. "Extra responsibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Consultant in London, England
    Current Employee - Senior Sales Consultant in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Body Shop full-time (More than a year)

    Pros

    Staff discount
    Free products
    Chance to progress
    Lovely products

    Cons

    Long hours
    Unpaid overtime
    Lone-working
    Regional managers do not care about low performing stores

    Advice to Management

    Help out the low performing stores by hiring more employees
    Lone-working is dangerous and should not be allowed

  3. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Body Shop full-time (More than 10 years)

    Pros

    Team Spirit is great
    Perks package is varied and actually useful
    Recognition

    Cons

    Work life balance expectations vs reality.
    Limited opportunities past a certain level

    Advice to Management

    Remember the smaller stores


  4. "Great Experience"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at The Body Shop part-time

    Pros

    Great people to meet and work with

    Cons

    Customers are not very nice


  5. "Supply Chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Body Shop full-time

    Pros

    Good discounts, flexible working hours, relaxed environment

    Cons

    Poor management, hard to progress


  6. "Terrible management, constant undermining, toxic atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Body Shop full-time (More than a year)

    Pros

    A beautiful brand with a meaning, that fights for loyal causes such as animal rights, female empowerment and fair trade around the world. Unfortunately these amazing projects do not echo the toxic atmosphere happening inside.

    Cons

    Toxic work atmosphere. Terrible work ethics from many managers. Bullying is permitted, if not encouraged by managers. Workloads are incredibly uneven and whoever screams the loudest gets appraisal. I wWould not recommend working there to any of my friend.

    Advice to Management

    Stop bullying when it's flagged or you will lose all your best elements.


  7. "Good Experience"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Body Shop full-time

    Pros

    Opportunity to travel, strong values, great products, good benefits

    Cons

    Location is the main one

  8. "Senior sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good discount friendly team plenty of training

    Cons

    Lack of management when they were on maternity n cover was needed


  9. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at The Body Shop full-time

    Pros

    Lovely people, excellent discount, fun incentives and great products.

    Cons

    Very numbers focused and lots of last minute company changes.


  10. "The Body Shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Body Shop full-time

    Pros

    Close to Central London from Croydon

    Cons

    Some of the people that work there act a bit above themselves..not all though, only some feel this level of entitlement.

    Advice to Management

    To have the back of your actual employees more than the 03rd party consultancies.