The Body Shop Reviews | Glassdoor.co.uk

The Body Shop Reviews

Updated 22 Jan 2020

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3.5
69%
Recommend to a Friend
82%
Approve of CEO
The Body Shop CEO David Boynton
David Boynton
107 Ratings
Pros
  • "great products and ethics/values of company(in 95 reviews)

  • "free products when you start and this can renew 3 times a year(in 78 reviews)

Cons
  • "Sometimes disorganized, communication from upper management not always consistent(in 51 reviews)

  • "part time role yet feels full time as they want you to be flexible and available all the time but you don’t get full time hours(in 36 reviews)

More Pros and Cons
  1. "Great benefits and focus on employee welfare!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at The Body Shop full-time for more than 3 years

    Pros

    - Generous benefits - 3 free volunteering days each year - strong focus on Well Being & Mental Health initiatives - Fun atmosphere

    Cons

    - Can be long hours but the pros outweigh this!

    The Body Shop2019-10-03
  2. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Email Designer in Littlehampton, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Body Shop full-time for more than 3 years

    Pros

    - Opportunity to develop skills/expertise - Great team - Great benefits - Flexi-time working - Work from home possible

    Cons

    Because its such a big company you don't always see the whole project you might be working on... you are assigned different sections of a project

    The Body Shop2020-01-21
  3. "50/50 experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Consultant in Oxford, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at The Body Shop part-time for less than a year

    Pros

    -Great employee discount -The chance to have a play around with products and choose a top 5 to take home -Fun environment -Customer orientated

    Cons

    -Inadequate training -Poor organisation -Lack of communication

    Advice to Management

    -Provide more quality training and support to new colleagues. -Ensure every area is covered so colleagues are fully informed. -Make sure things like breaks are given to colleagues who are entitled to it.

    The Body Shop2020-01-15
  4. "Good"

    StarStarStarStarStar
    Current Employee - Customer Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Body Shop full-time for more than 3 years

    Pros

    Great ethics and brand amazibg

    Cons

    None At all amazing brand

    The Body Shop2020-01-09
  5. "Positive christmas temp experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Consultant in Colchester, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at The Body Shop part-time for less than a year

    Pros

    Paid well (living wage), generous discount, free products and testers, ethical company values, good team

    Cons

    High expectations of product knowledge and meeting KPIs. Not much training from company. Not many hours available with limited staff on each shift.

    The Body Shop2020-01-05
  6. "Good pay,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 

    I worked at The Body Shop part-time

    Pros

    Good salary, great staff discount

    Cons

    You are often expected to work overtime. Not great for students who only want to work a few hours a week.

    The Body Shop2020-01-10
  7. "Too pushy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Consultant 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at The Body Shop full-time for more than 5 years

    Pros

    Pension contributions and free products.

    Cons

    They are too money focused for a company that 'prides' themselves in 'doing it for the customer'. Managers are too pushy with targets and don't listen to you. Baring in mind there is no commission set and no appreciation when you do hit targets. No support from the company when needing to change your days to suit your personal life. Threatened with disaplinaries when you are 1 minute late to the shop floor, but it's okay for others to be late? Very 1 sided company.

    Show More

    Advice to Management

    Re train your managers to be compassionate

    The Body Shop2020-01-08
  8. "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Floor Team Leader in Doncaster, England

    I worked at The Body Shop part-time for more than a year

    Pros

    Learning about new products Great bonuses Great customer service experience

    Cons

    Unrealistic targets Long hours Very full on with sales

    The Body Shop2020-01-08
  9. "Purpose Driven Organisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Rewards Manager in London, England
    Recommends
    Positive Outlook

    I have been working at The Body Shop full-time for more than a year

    Pros

    Amazing belief and purpose driven organisation.

    Cons

    People management requires improvement. Lack teams/departments taking ownership (blame culture).

    Advice to Management

    Ensure line managers know what good people management looks like at the TBS then follow through with regular reviews with thier staff

    The Body Shop2019-12-21
  10. "Very Cliquey atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Southampton, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at The Body Shop full-time for more than 3 years

    Pros

    Product training and bonuses

    Cons

    Very Cliquey atmosphere, not supported by senior management

    The Body Shop2020-01-01
Found 1132 reviews