I applied in-person. I interviewed at The Body Shop (Colchester, England) in Aug 2018
Interview
Whole process took around a month, which idk, could be expected for this kind of role? Was very pleasant; the manager was lovely as was the rest of the team. It was a positive experience. Role play as assistant manager where I had to brief the team on the KPIs for the day (15/20 mins) and then achieve them.
Interview questions [1]
Question 1
Big booklet of lots of stuff about managing a team, coming up with solutions, attention to detail, sales skills, multi tasking, target setting
I applied online. I interviewed at The Body Shop in Feb 2017
Interview
Very nice and casual but also they delve deeper to find out if you are the right fit for the company in line with their visions, no personal questions but you must know more about what the company is about and what they do in the background other than JUST selling their products
Interview questions [1]
Question 1
What makes you want to work specifically for The Bodyshop?
Describe to me the time where you’ve had a difficult situation and tell me how did you overcome it?
I applied online. The process took 2 weeks. I interviewed at The Body Shop
Interview
Spoke with store manager of the store I was interviewing for, another closeby store manager and the district manager during the interview. Normal questions were asked of me, including my experience, "what would you do" and "what have you done" situation-based questions, management style, how I plan on driving sales, my customer service skills, "downtime" work, delegating tasks, holding to goals etc.
Interview questions [1]
Question 1
In your past experiences in retail management, how have you handled challenging customers?
