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      Patient Service Representative Interview

      24 Aug 2024
      Anonymous employee
      Pittsburgh, PA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at UPMC (Pittsburgh, PA) in Feb 2021

      Interview

      1-15 minute phone interview and 1 30 minute in person. Both were easy interviews, might be harder with less experience. Interviewed in 2021 for position. Applied online in a back ground with previous experience in UPMC.

      Interview questions [1]

      Question 1

      What would you do in a situation with an unruly patient?
      Answer question

      Other Patient Service Representative interview reviews for UPMC

      Patient Service Representative Interview

      13 Feb 2025
      Anonymous employee
      Somerset, PA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at UPMC (Somerset, PA) in Jan 2025

      Interview

      The interview was relatively easy. It was a video call over Microsoft teams. They asked probably 10-15 questions but they were simple questions that did require a lengthy answer. The lady interviewing me was extremely nice and if I wasn't sure of an answer, she would elaborate for me and ask me different questions that would help me come to my answer.

      Interview questions [1]

      Question 1

      When doing a repetitive task it's easy to lose concentration and miss important details causing problems later on. Tell me about a time when this happened to you.
      Answer question

      Patient Service Representative Interview

      17 May 2023
      Anonymous interview candidate
      Pittsburgh, PA
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at UPMC (Pittsburgh, PA) in May 2023

      Interview

      Very informative. Like almost a hour long very comfortable. Ask about experience and past jobs. Basically making sure you are the correct candidate for the position that you are applying to.

      Interview questions [1]

      Question 1

      Why did you choose this hospital?
      1 Answer

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