I applied online. I interviewed at UnitedHealth Group (Louisville, KY) in Aug 2021
Interview
interview process was great, but having them contact you after wasn't the best because they left me hanging until i had to apply to another position and ask that recruiter if they decided to move forward with the other position.
Interview questions [1]
Question 1
q: what's a time you had to tell no to a customer and how did that make you feel
A recruiter will call first, then you will have an interview with a supervisor who asks pretty basic interview questions. Be confident and professional. Use examples of solving complex customer service issues with professionalism.
Interview questions [1]
Question 1
Explain a difficult experience you have encountered in a work environment and how you overcame it.
I applied online. The process took 1 week. I interviewed at UnitedHealth Group (Saint Louis, MO) in May 2022
Interview
My interview was set to be at 11:00am, I joined the online meeting a few minutes early to get myself situated. 11:05am no one showed, 11:10am I emailed the manager letting them know that I'm still waiting in the interview. After 11:20am I exited the meeting due to no one showing up, no email, no phone call, and at that point it was extremely unprofessional. Not a good first impression United Healthcare.
4
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