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      Waitrose

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      Related searches: Waitrose reviews | Waitrose jobs | Waitrose salaries | Waitrose benefits
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      Customer Service Assistant Interview

      8 Sept 2015
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Waitrose (London, England) in Aug 2015

      Interview

      The interview was quite okay. at first you had to introduce yourself to the rest of your group, as my interview was 2 teams split into 4 each. At this point the section manager usually goes to make a photocopy of your passport, while you tackle a task. the task includes up to 6 different scenarios, and each member of the group has to by themselves think of a solution to the problem . e.g one scenario, there was no soap in the bathroom , so the resolution to that would be to make sure that there was a daily rota between the partners at wait rose to ensure that the soap doesn't run out e.t.c. the group interview took about 20 minutes. key points: make sure to stand out, this is the only time that the manager can see how you interact with other people. If you are quiet you will not get noticed and probably wont get the job. ;be the first for everything, be the first person to introduce yourself, be the one that's the scribe. one on one: several general questions e.g; how would you ensure the quality of food, tell me about yourself?, have you been in a situation where you have had to give feedback. etc

      Interview questions [1]

      Question 1

      have you been in a situation where someone has challenged your ideas ?
      Answer question

      Other Customer Service Assistant interview reviews for Waitrose

      Customer Service Assistant Interview

      15 May 2024
      Anonymous employee
      Malvern, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Waitrose (Malvern, England)

      Interview

      A group interview with others - straightforward questions shared with the group. A one to one interview after this with the section manager - this was also very informal. I was offered the job and accepted.

      Interview questions [1]

      Question 1

      Tell us what your favourite food is and why
      Answer question

      Customer Service Assistant Interview

      14 Dec 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Waitrose

      Interview

      Good combination of online testing and in person situational questions in store. Testing beforehand had a range of questions including scaled responses and videos. In store questions were more team building

      Interview questions [1]

      Question 1

      Situational questions - including how you’d respond to customer enquiries
      Answer question

      Customer Service Assistant Interview

      16 Sept 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Waitrose

      Interview

      Group interview followed by 1:1 interview and right to work checks. As a group we had to respond to a list of scenarios and say what we would do in given situations.

      Interview questions [1]

      Question 1

      When was a time where you had to work as a team?
      Answer question

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