I applied online. The process took 1 week. I interviewed at Waitrose (London, England) in Nov 2014
Interview
After completing several online tests I got an interview in their London human resources office. Firstly, I had a one-to-one interview. The person interviewing me was very nice, making me feel confident. Then we had a group assessment during which we had to debate about some customers review and see how we coud do solve the problems. This was pretty easy, I believe the main point of the interview was to see who would be confident enough to speak and animate the debate while making relevant observations.
This was a good experience overall. After the interview, the other successful candidates and I had to attend a paid one week formation which was pretty fun as well.
Interview questions [1]
Question 1
What do you think is special about our stores (how do we differentiate ourselves from competitors)?
Pretty easy, just asked about experience and strengths. Then did a group exercise where we had to prioritise tasks. Then we had to talk about why we chose certain things and what impact it had on sales
The recruitment process comprised of one online task, one round of in-person group tasks (based on real life scenarios) and then a one to one interview. The online task, in-person group tasks and one to one questions were straightforward.
Short initial interview with typical questions asked during any other behavioural interview. Might have been an initial online screening asking about how you are in the workplace and your personality.
Hiring manager was very friendly and patient.
Interview questions [1]
Question 1
Tell me about a time where you experienced a problem, how did you solve it?
