I applied online. The process took 1+ week. I interviewed at Yelp (San Francisco, CA) in Feb 2011
Interview
Applied online via Yelp.com, had a quick 10 minute phone interview with a recruiter - she asked what I knew about Yelp, what I knew about the ad products they sell and asked me to pretend she was a salon owner and sell her on Yelp.
In person interview, rotated thru 3 people over about an hour. Each person asked basic questions: Favorite college class, why work at Yelp, etc. I also had to do a mock sale with each person. They seemed to mainly want you to ask questions about the what the customer was looking for before starting your pitch. I also threw out basic sales terminology which seemed to hit the right note with each interviewer.
Interviewers were each just a couple years out of college.
Easy. Just read job description and discuss with confidence what you will bring to improve the job and how much you are willing to learn to fill any gap in your resume.
Interview questions [1]
Question 1
Why are you interested in applying for this position?
I applied online. The process took 2 days. I interviewed at Yelp
Interview
I just had a quick screening call, and it was really focused on sales, more than on customer service. Cold calling is a big part of the role, and commissions don’t start until about 6 months in.
I applied through a recruiter. The process took 1 day. I interviewed at Yelp
Interview
the interview was a thorough process and detailed. the recruiter went through the entire job role in detail. She warned me that this role was mainly dealing with upset customers and that I was expected to keep them as members of yelp business when they had concerns about the program and wanted to opt out.
Interview questions [1]
Question 1
What would you do if you encountered technical difficulties?
