Customer Representative Interview Questions | Glassdoor.co.uk

Customer Representative Interview Questions

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perception of the people offfice and work culture

3 Answers

provides good training,, best place to work

provides good training,, best place to work

can you help me for my intervieuw pls?

Can you think of a time where you have had to refuse a customer service.

1 Answer

Asked me to go through my resume which I did. The recruiter was attentive and asked some questions and for clarification on some items. He sound interested but not that much, he took some time to explain the whole process. A couple of days later, I received an email saying I wasn't retained for the next step of the process. Very clear process and effective. They didn't kept me waiting for weeks, I appreciated.

1 Answer

Competency based - for eg: Tell me a time..

1 Answer

Tell what online customer experience do you have in relation to e-commerce?

1 Answer

Tell me about your customer service experience. Give a example of your call centre experience with your previous employers.

1 Answer

Tell me what you know about Audiable?

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Where do you see yourself in 5 years?

1 Answer

There are 2 old ladies trying to check in. A line of business class passengers is beginning to form behind them. One lady has an expired passport. you are due at the executive lounge in 5 minutes. How would you deal with this situation?

2 Answers
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