team manager Interview Questions
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team manager interview questions shared by candidates
When Team Leader will get the incentives
4 Answers↳
yet to decide
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team leader can only get the incentives when he/she give motivation, target, full support to teckale the problems instantley to their excecutives lik wise they get more incentives n by the time TL can earn more incentive at times. Less
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team leader can only get the incentives when he/she give motivation, target, full support to teckale the problems instantley to their excecutives lik wise they get more incentives n by the time TL can earn more incentive at times. Less
Discuss a time you had to deal with a customer complaint?
3 Answers↳
Referred to a previous manager escalation that Ii had
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Customers complaint varies However,a simple complaint can be attended to immediately while a difficult complaint will be taken care of during the time that there are no much customers Therefore,a polite attention should be given to the complainant to be a Little patient because of the much customers Less
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Customers complaint varies However,a simple complaint can be attended to immediately while a difficult complaint will be taken care of during the time that there are no much customers Therefore,a polite attention should be given to the complainant to be a Little patient because of the much customers Less
How do you coach? How do you motivate? How do you manage your time? How do you deal with ambiguity? How do you coach a low performer? How do you handle an agent that is not receptive to feedback? How do you manage your time? Tell me about a time you had to coach an agent that did not improve from coaching.
3 Answers↳
Yea I asked for a certain amount and they gave more. I believe they pay based on the type market you live in. They pay higher than any company I've work for. Less
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It might not be a problem to give a range either
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Hello. When asked about salary expectations, did you provide a number to them? If so, did they go higher than the number requested? what do you think helped in them giving you more? I have my first interview tomorrow for the same position. Thanks! Less
How to deal with advisors who continually ask the same policy questions over and over again
2 Answers
How will you handle your team member who is an average performer but is not happy with you as a manager and will not listen to you?
2 Answers↳
What a hiring manager wants to learn from a candidate's response to this question is whether or not the candidate can manage his/her team for performance. The 29 JUL 2010 answer shows that the candidate knows a legally "safe" management process, but doesn't address the real question: "Can you manage the team you'll be given, or are we going to have to move people around beacuse you can't handle performance issues with teams-in-place?" Less
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Talk to the employee several times, then if there is really no hope, try to compromise, then transfer then involve HR. Less
Mainly about my experience in claims and how it tied to the position I applied for.
2 Answers↳
I gave a detailed description of everything I had learned and handled through out my career and explained why I was the right person for the job. Less
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I just recently interviewed for a Level II Team Lead and curious if you had any supervisor experience prior to applying for this position. I spent the whole morning and interviewed 5 different times with 9 different levels of management personnel. I did not have an official background in management, but I have plenty of claims and training experience, over 12 years worth. Thanks. Less