About Scrumconnect Consulting

At Scrumconnect Consulting, we help organisations deliver high-quality digital services through user-centred design, agile delivery, and modern technology. Our multidisciplinary teams work closely with users and stakeholders to create intuitive, accessible, and effective digital experiences that deliver meaningful outcomes.

We are looking for a talented UX Designer to join our growing design team and help shape user experiences across a range of digital products and services.

Role Overview

As a UX Designer, you will be responsible for understanding user needs, identifying pain points, and designing intuitive experiences that improve how people interact with digital products and services. You will work closely with User Researchers, Service Designers, Content Designers, Product Managers, Developers, and stakeholders to create solutions that are both user-focused and aligned with business objectives.

The successful candidate will be passionate about user-centred design, accessibility, and creating seamless digital experiences.

Key Responsibilities

• Design user-centred digital experiences based on user research, data, and stakeholder requirements.
  
• Create wireframes, user flows, journey maps, prototypes, and interaction designs.
  
• Collaborate with User Researchers to understand user needs, behaviours, and pain points.
  
• Translate research insights into clear design solutions and recommendations.
  
• Develop low-fidelity and high-fidelity prototypes to test and validate design concepts.
  
• Facilitate workshops, design reviews, and collaborative design sessions.
  
• Work closely with developers to ensure designs are implemented effectively and consistently.
  
• Contribute to and maintain design systems, patterns, and component libraries where required.
  
• Ensure designs meet accessibility and inclusive design standards.
  
• Participate in usability testing and iterate designs based on feedback and evidence.
  
• Communicate design decisions and rationale clearly to stakeholders and delivery teams.
  
• Support continuous improvement of design processes and practices.
  

Essential Skills & Experience

• Proven experience working as a UX Designer within multidisciplinary Agile teams.
  
• Strong understanding of User-Centred Design (UCD) principles and methodologies.
  
• Experience creating:
  • User Flows
    
  • Wireframes
    
  • Interactive Prototypes
    
  • Journey Maps
    
  • Information Architecture Artefacts
    
  • Design Specifications
    
• Experience conducting and applying usability testing insights.
  
• Strong understanding of accessibility and inclusive design principles.
  
• Proficiency with design and collaboration tools such as:
  • Figma
    
  • Adobe XD
    
  • Sketch
    
  • Miro
    
• Ability to communicate design concepts effectively to technical and non-technical audiences.
  
• Experience working closely with developers and product teams.
  
• Excellent problem-solving, communication, and stakeholder management skills.
  

Desirable Skills

• Experience working within public sector or regulated environments.
  
• Familiarity with the principles and standards of Government Digital Service (GDS).
  
• Experience contributing to design systems and component libraries.
  
• Understanding of interaction design and information architecture principles.
  
• Experience working with analytics and user behaviour data to inform design decisions.
  
• Knowledge of HTML, CSS, and front-end development principles.
  
• Experience supporting digital transformation and service improvement programmes.
  

What We Offer

• Competitive salary and benefits package.
  
• Opportunity to work on meaningful digital transformation programmes.
  
• Flexible and collaborative working environment.
  
• Ongoing learning and professional development opportunities.
  
• Access to a community of experienced designers, researchers, delivery professionals, and engineers.
  
• Career progression opportunities within a growing consultancy.
  

Diversity & Inclusion

Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities.

If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.