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ASOS Reviews
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    ASOS Reviews

    Updated 13 April 2018
    157 reviews

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    UK - All CitiesFull-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    ASOS CEO Nick Beighton
    Nick Beighton
    111 Ratings

    157 Employee Reviews

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    Pros

    • The sample sales, the discount and the summer/Christmas parties are all massive perks to the job (in 40 reviews)

    • Great benefit systems, as you get 40% discount and the work environment is really great (in 24 reviews)

    Cons

    • Team leaders would go missing for hours on end and therefore my team had no one to help us except the odd team leader you could find (in 14 reviews)

    • It also means that you will work long hours (in 12 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (1)

      "Fun place to work in a rapidly expanding the business with loads of potential!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Platform Lead in London, England
      Current Employee - Platform Lead in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ASOS full-time (More than 3 years)

      Pros

      Great culture and fun and challenging place to work that looks after you, gives lots of opportunities to develop yourself, if you take them, and promotes from within. Loads of opportunities to get involved in voluntary or other initiatives out side of your normal day job.

      Rapidly expanding business so any team you join is likely to keep on growing giving you loads of potential to grow.

      Rapidly improving tech stack , that gives lots of you a chances to work on the latest technologies.

      Great parties, for summer and Xmas, and reduced hours on Fridays in the summer so you can leave at 3pm!

      Cons

      At the moment there is quite a bit of building works on the office to cater for the expanding workforce, so it maybe noisy at times.

    2. "Great place to prove yourself or stagnate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Cleaner in London, England
      Current Employee - Cleaner in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ASOS full-time (Less than a year)

      Pros

      Good place to get opportunities as it’s growing fast.

      Cons

      Unfortunately people take advantage and don’t pull their weight

      Advice to Management

      Be aware of leeches and dead wood

      3. Join the ASOS team
      See Our Latest Jobs

    3. "Good company, some frustrations"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Project Manager in London, England
      Former Employee - Project Manager in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at ASOS full-time (More than 3 years)

      Pros

      Fun and friendly culture
      Flexi working
      Good development opportunities

      Cons

      Too much middle management
      Too many stakeholders
      Lots of politics

      Advice to Management

      Reduce stakeholders and amount of leads/heads of, encourage more collaboration

    4. Helpful (5)

      "Racist and ridiculous"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Care Advisor in Watford, East of England, England
      Former Employee - Customer Care Advisor in Watford, East of England, England
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at ASOS full-time (Less than a year)

      Pros

      40% discount on their products, occasional sample sale, free parking

      Cons

      I was sacked for literally being 3 minutes late when another girl on my team (white) came in late 25 minutes and was regularly late. No one said a thing to her. Manager was obviously bias and much friendlier with the white people on the team. I had been performing very well in all other areas but being one of the only ones on the team who lived a little further away I had had a few lates (max 8 mins) which I was always happy to make up at the end of the day. Shifts were terrible, your social life is non-existent with the crazy shifts you're given and they still have the cheek to constantly ask you to do more overtime. I failed probation because of being 5 minutes late and even though the manager knew this she wouldn't tell me when I asked her at the beginning of my shift. I told her I felt sick and just wanted to know. She made me continue doing the work and said that there was nothing to worry about. My uncle had passed away the night before and by the time they finally arranged a probation review meeting to dismiss me and end my contract I was feeling very sick and I burst out into tears. They are honestly so harsh and they don't pay their employees much and try to make up for it in 'benefits'. Not acceptable.

      Advice to Management

      Stop being racist/biased and respect people. The way in which they dismiss people is as follows: they randomly you take you aside and tell you we are terminating your contract as of immediate effect, go and pick your bags up and leave (in front of your team). It is so humiliating, I am disgusted by this behaviour.

      ASOS Response

      28 Mar 2018 – ASOS

      Thank you for taking the time to share your feedback. We absolutely do not condone racism of any kind within ASOS and we’re really sorry to read about the experience you feel you had with us.

      We... More

    5. "Fun!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Graduate Software Engineer in London, England
      Current Employee - Graduate Software Engineer in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ASOS full-time (Less than a year)

      Pros

      A relaxed but challenging environment. Everyone here is super helpful. There are a lot of perks and benefits.

      Cons

      Not that I can think of!

      Advice to Management

      Always engage with your staff.

    6. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Digital Marketing Manager in London, England
      Former Employee - Digital Marketing Manager in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at ASOS full-time (More than 3 years)

      Pros

      40% discount
      Xmas and Summer parties

      Cons

      Low salary for entry level jobs

    7. "Customer Service Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Watford, East of England, England
      Former Employee - Anonymous Employee in Watford, East of England, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at ASOS full-time

      Pros

      Lot's of fun, easy work and you don't have to work every weekend.

      Cons

      Quite informal, catty advisors to team leaders to performance managers, They lie when they say it's easy to progress. The discount was just amazing !

      Advice to Management

      Find a way of the work environment being fun yet not as catty as well as fair chances for all.

    8. Helpful (1)

      "Customer Service Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Advisor in Watford, East of England, England
      Current Employee - Customer Service Advisor in Watford, East of England, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ASOS full-time (Less than a year)

      Pros

      Great benefit systems, as you get 40% discount and the work environment is really great. The staff are really friendly and the team leaders can be really supportive to your development. Your career progression is paramount and is something that is always looked at.

      Cons

      The shift rotation can be bit of a burden, as you’re sometimes jumping from a late morning start on one week and to an early start the next. There can be some really negative people who don’t like to mix in with their team which ruins the atmosphere.

      Advice to Management

      Get some more team leaders and focus a lot more on career development. I’ve seen some team leaders not taking it very seriously.

    9. "Hard working, fast paced fun"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Graduate in London, England
      Current Employee - Graduate in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ASOS full-time (Less than a year)

      Pros

      Every day is unique, everyone who works here is unique and every opportunity is there for the taking.

      Cons

      As a relatively young company it lacks the structure of other organisations, but makes up for it through atmosphere and working environment.

      Advice to Management

      Don't pigeon hole people early in their careers - they are more capable than you realise.

    10. "PPC"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Ppc in London, England
      Former Employee - Ppc in London, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at ASOS part-time (Less than a year)

      Pros

      Very nice offices, good place to work

      Cons

      Can't think of any cons

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