ASOS Reviews | Glassdoor.co.uk

ASOS Reviews

Updated 23 January 2019
348 reviews

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3.4
StarStarStarStarStar
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Recommend to a friend
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ASOS CEO Nick Beighton
Nick Beighton
226 Ratings

Employee Reviews

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Pros
  • "Various staff benefits and bonuses, including weekly sample sales, onsite yoga, discounts" (in 47 reviews)

  • "Flexible holiday, good work- life balance" (in 13 reviews)

Cons
  • "Team leaders would go missing for hours on end and therefore my team had no one to help us except the odd team leader you could find" (in 17 reviews)

  • "The criteria for BA career progression was extremely opaque" (in 17 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "ASOS.com"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ASOS full-time (Less than a year)

    Pros

    A really upbeat & positive company to work for.
    Benefits are great and they really believe in having a great work/life balance.
    Lots of opportunities for personal development to progress your career.

    Cons

    Not many cons to share


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ASOS full-time

    Pros

    Great company culture, and fast paced

    Cons

    No Issues, great company to work for.

    Advice to Management

    Keep the small company feel in a large company.

  3. "Too reactive, not proactive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at ASOS full-time

    Pros

    Great office, staff perks, encourage progression

    Cons

    Management aren’t transparent enough, they micro-manage and react too quickly to difficult situations

    Advice to Management

    Listen to your people more


  4. "Customer care advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Advisor in Watford, East of England, England
    Former Employee - Customer Care Advisor in Watford, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ASOS (More than a year)

    Pros

    Great perks to job

    Cons

    Unsociable hours at times


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ASOS full-time

    Pros

    Discounts, good work environment, free shuttle.

    Cons

    Late shifts. Micro Management. Crowded office

    Advice to Management

    Keep up the good work, end the late shifts.


  6. "Fun and easy going"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Watford, East of England, England
    Current Employee - Anonymous Employee in Watford, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ASOS full-time (More than a year)

    Pros

    Benefits and easy progression

    Cons

    Doesn't have any cons. Job role is transparent and you get what you apply for

    Advice to Management

    Nothing


  7. "ASOS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at ASOS full-time

    Pros

    Cool environment, nice place to work

    Cons

    Untrained management, long hours, useless management

  8. "overall good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ASOS full-time

    Pros

    the vibe is very friendly

    Cons

    the shifts vary so you can t have any hobbies with fixed schedule


  9. "Social Media Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Their benefits, sociable, discount, large

    Cons

    Hours, shifts, the job itself, the management - awful

    Advice to Management

    No-one knows what they're doing, nobody communicates and thousands of processes. Cut it all back and be slick


  10. "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Watford, East of England, England
    Current Employee - Customer Service in Watford, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ASOS (Less than a year)

    Pros

    The work atmosphere is very cool. You dress as you want. Sometimes, it's a little bit too much but I love the fact that nobody judge you

    Cons

    Terrible management ! You don't have to be good to become a manager but you have to be social.
    Shifts are awful especially when you want to have a social life beside your work.

    Advice to Management

    DO BETTER