ASOS Reviews | Glassdoor.co.uk

ASOS Reviews

Updated 24 April 2019
405 reviews

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3.4
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ASOS CEO Nick Beighton
Nick Beighton
262 Ratings

Employee Reviews

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Pros
  • "Good Benefits Discount, Parties, Sample Sales etc" (in 48 reviews)

  • "Flexible holiday, good work- life balance" (in 15 reviews)

Cons
  • "Rigid processes Long Hours Petty" (in 21 reviews)

  • "Career Progression limited in AP" (in 18 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "ASOS.com"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ASOS full-time (Less than a year)

    Pros

    A really upbeat & positive company to work for.
    Benefits are great and they really believe in having a great work/life balance.
    Lots of opportunities for personal development to progress your career.

    Cons

    Not many cons to share


  2. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - England in London, England
    Current Employee - England in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ASOS full-time (More than a year)

    Pros

    Amazing company to work for, great perks. great talent, office is in a grea tlocation, the strategy is strong

    Cons

    the building is old and uninspiring but is currently being refurbished!

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Watford, East of England, England
    Current Employee - Team Leader in Watford, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ASOS full-time (More than 3 years)

    Pros

    Great fun, young work place vibes, amazing discount, progression opportunities, good pay

    Cons

    shift work, busy, loud office


  4. "x"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Adviser in Watford, East of England, England
    Current Employee - Customer Adviser in Watford, East of England, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at ASOS full-time (More than a year)

    Pros

    Sample sale, discount, easy to book of holiday. Lieu days

    Cons

    Hard to progress. Shift patterns.


  5. Helpful (4)

    "Calm peace, sometime too calm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IOS Developer in London, England
    Current Employee - IOS Developer in London, England
    Recommends
    Approves of CEO

    I have been working at ASOS full-time (More than a year)

    Pros

    It's almost always calm, no stress on mobile devs
    They truly value quality over quantity/time-pressure
    Very professional environment
    Lot of room to learn and grow

    Cons

    Sometimes promotions are up to financials (even though the company has a VERY stable financial background)
    Mobile development is not agile, more like waterfall
    There are no feature squads, but teams are made from homogenous members (a team is all web devs or android devs for example)

    Advice to Management

    A deeper look into Conway's law could benefit the software and the team as well


  6. "Best company ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyers Administrative Assistant in London, England
    Current Employee - Buyers Administrative Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ASOS full-time

    Pros

    Great discount
    Great sample sales
    Colleagues are all friendly
    Fun events held during Easter, Christmas etc
    Good progression
    Training for your role
    Canteen is subsidised, and food is actually worth eating
    Cool gym with classes you can take which means no excuses as to why you can’t exercise :)

    Cons

    Can’t think of any, fast paced and a lot of work like any job worth having.


  7. "Customer care adviser"

    StarStarStarStarStar
    Current Employee - Customer Care Advisor in Leavesden Green, England
    Current Employee - Customer Care Advisor in Leavesden Green, England

    I have been working at ASOS full-time (More than a year)

    Pros

    great work atmosphere, lovely people

    Cons

    Low wage, shift patterns that change weekly

  8. Helpful (4)

    "Stifled innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of/Director in London, England
    Former Employee - Head of/Director in London, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at ASOS full-time (More than 5 years)

    Pros

    Great culture, strong retail people, brand, opportunity (for a little bit longer), exposure to interesting projects and other ideas, potential to lead into a new eComm era

    Cons

    lack of real innovation, mismanagement of resources (financial, people), short sighted as to the industry future, focused on short term sales, general fear of doing new things, london-centric mentality,

    Advice to Management

    do less things better, every challenge (large and small) is currently given similar attention in terms of seniority, people and financial effort. Better role and remit allocation could easily solve this


  9. Helpful (1)

    "Senior Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Recruiter in London, England
    Former Employee - Senior Technical Recruiter in London, England
    Recommends
    Approves of CEO

    I worked at ASOS full-time (More than a year)

    Pros

    The company has a great culture and the learning opportunity is great through the academy, the people are amazing and it's a lot of fun. The technology is good from an engineering team perspective. Had amazing autonomy and flexible working.

    Cons

    Need to listen to the people in mid level positions more before making decisions which impact their job on the software they use. Also need to remember what people are inspired by, using all money for certain events where we're unsure of the purpose instead of salaries doesnt feel right.


  10. "AMAZING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ASOS part-time

    Pros

    treating everyone really nicely

    Cons

    no cons, a really nice place to work