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      AccessPay

      Engaged employer

      AccessPay Reviews

      4.4

      84% would recommend to a friend

      (84 total reviews)
      avatar

      Anish Kapoor

      87% approve of CEO

      82% positive business outlook

      Ratings by category

      4.6

      Compensation and benefits

      4.5

      Culture and values

      4.5

      Diversity and inclusion

      4.5

      Work/Life balance

      4.4

      Career opportunities

      4.1

      Senior management

      AccessPay has an employee rating of 4.4 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AccessPay employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      84 reviews
      1.0
      28 Jan 2022

      Avoid at all costs - a revolving door and lacking morals

      Content lead
      Recommend
      CEO approval
      Business outlook

      Pros

      The office is in central Manchester. The majority of people who work there are decent and hardworking.

      Cons

      No job security - a revolving door of new hires and sackings for no good reason. I was given a pay rise and then fired very suddenly with no warning - HR told me 'we don't need a good reason to let you go' which was beyond belief. This week they have dissolved an entire team and let at least three individuals go. Very cut throat - senior managers brought in as a beauty parade for investors. My team witnessed sexist and xenophobic behaviour from at least two of these during meetings which made everyone, including a girl on work experience very uncomfortable. Senior Managers turn a blind-eye to this behaviour because they are so focused on growing sales.

      avatar
      AccessPay Response
      4y
      Thank you for taking the time to leave feedback. We take all claims of any type of discrimination including sexism and xenophobia very seriously, and will investigate thoroughly, if any evidence of this is found then disciplinary procedures are followed accordingly. We operate a zero tolerance policy towards discrimination. AccessPay always follows employment law and best practices whilst treating all employees fairly. Any dismissals or redundancies are processed in accordance with employment law. Should any such unfortunate circumstances arise, employees are informed in writing of the reasons for such decisions.
      2.0
      29 Jun 2019

      Good place but has a lot of problems now

      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Not so much a “Pro” but on behalf of people who ACTUALLY WORK at AccessPay I need to let you know that a lot of the reviews here are posts from a disgruntled team that got disbanded 3.5 years ago. They are very bitter and keep posting about loads of people getting fired every few months. THIS IS NOT THE CASE. I wrote the post “Best Place I’ve Ever Worked” and stand by that at the time. The atmosphere is friendly and fun. There’s a big social scene but it does tend to be split between technical and the other departments which is a shame. The office is very relaxed with food provided and music on. You can bring in your own devices to supplement your work. Everything is laptops and there is no strict you must be in the office thing. So long as people are working it’s all good.

      Cons

      Ok. Don’t give a monkeys about the free food! It’s nothing like healthcare cover for my family, DiS, or a decent pension. The share scheme is a bit of a joke as even if you have the shares you are not treated by the SMT as if you care what’s in the companies best interest. They know best. Everyone else doesn’t know a thing. Rather than educate they keep staff in the dark despite transparency being an important thing. And I think that’s the biggest problem here.... it’s all talk, no do. The company is only as good as its engineering component and this is the area where they are starting to lose people. Pick a direction and follow it through to completion for gods sake! At the moment they allow you to believe you’re going to be doing the right thing and then just as you feel secure it’s all change. It’s jokingly referred to as “The AccessPay Way” by those who’ve been around to see it happen a few times. Oh and engineers, no training here. Everybody else is covered in every department. Not you. Too expensive.

      1.0
      28 Jan 2022

      Chaotic, Secretive, Toxic Culture and Poorly Managed

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      City Centre Based Office Good Platform

      Cons

      Frenetic, unstable environment Scapegoating from unpofessional Leaders Nepotism and favouritism No Job security or real support for staff High turnover of staff / no progression

      avatar
      AccessPay Response
      4y
      Thank you for taking the time to leave feedback. If I could address your points on high turnover and lack of progression; this is not the case. We've actually had a whopping 20 promotions happen in the last year alone either between or within departments. Given that our total head count is currently at 130 that's 15% of staff experiencing progression in 2021. The average tenure of staff length of service at present is over 1.5 years which is perhaps a tad surprising given our large intake of new employees recently as we continue to scale up and grow our organisation. With regards to investing in talent, we provide ongoing internal and external training to all employees. Recent external training has included: BACs , SWIFT and MEDDIC methodology training.
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      Glassdoor has 85 AccessPay reviews submitted anonymously by AccessPay employees. Read employee reviews and ratings on Glassdoor to decide if AccessPay is right for you.