Aetna Reviews | Glassdoor.co.uk

Aetna Reviews

Updated 13 Nov 2019

To filter reviews, or .

3.4
63%
Recommend to a Friend
78%
Approve of CEO
Aetna CEO Mark T. Bertolini
Mark T. Bertolini
1,269 Ratings
Pros
  • "There was an opportunity to work from home and there was an employee blog site(in 467 reviews)

  • "The work-life balance is just fantastic as you can work from home or go into the office(in 191 reviews)

Cons
More Pros and Cons
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time

    Pros

    Great family environment Interesting projects

    Cons

    None that I am aware of yet...

    Advice to Management

    Keep doing what you're doing

    Aetna2019-04-03
  2. "Depending on your role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Aetna full-time for more than 3 years

    Pros

    Free Xmas party. Everyone gets a bonus.

    Cons

    Everyone gets a bonus, so even the worst and laziest performers feel entitled.

    Aetna2019-08-03
  3. "Good place to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Aetna full-time for more than a year

    Pros

    Opportunities to progress appear quite regularly

    Cons

    However you can hit a ceiling quite quickly

    Aetna2019-03-12
  4. "Company rating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aetna full-time

    Pros

    A world-class health care insurance company to work for. It is an innovative, dynamic and result driven company that has a lot to offer for someone keen on developing a career in health care insurance industry.

    Cons

    centralised decision making structure like other global players.

    Aetna2019-02-13
  5. Helpful (1)

    "Aetna UK office = Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center in Farnborough, Hampshire, South East England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aetna full-time for more than a year

    Pros

    Office building looks great from outside but nothing around there except Costco. Shuttle bus from the station but runs only 7:00 -19:00. Too far from the Farnborough station.

    Cons

    The management and supervisors are ignorant and rude. There is a presence of racial discrimination and the company ignores it and even the HR pretends that they don't see it . Poor IT system and office facilities. Hard to believe this is a global insurance company. Lots of employees in this office are not highly educated. Many of them have no uni/colleage degrees. Not enough parking space although the office is... located in the middle of nowhere. People come and go all the time. I have seen 12 people left the department in the period of a year but the management seems they don't care at all.

    Show More

    Advice to Management

    Gotta do something. System not working. Supervisor/Manager/HR/IT not doing their jobs.

    Aetna2018-08-22
  6. Helpful (6)

    "(Poorly) organised chaos."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Farnborough, Hampshire, South East England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Aetna full-time for more than 3 years

    Pros

    Private medical insurance, pension. Some opportunities if your face fits.

    Cons

    Silo mentality. Senior management out of touch and uninterested. Ever changing priorities, no sense of achievement. Poor communication. Badly located office with insufficient parking.

    Advice to Management

    Listen to your people. Make good use of the talent you have. Take a moment to reflect. Plan your projects realistically.

    Aetna2018-01-20
  7. "Actuarial Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time for more than a year

    Pros

    Good pay, pay for study package and grant study days Flexible hours International assignment possible Nice work environment with talented people

    Cons

    Big company not for everyone

    Aetna2017-11-30
  8. Helpful (1)

    "Awful employer - do not work for them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aetna

    Pros

    They pay well but other than this, unfortunately there really are not any further advantages of working for the company.

    Cons

    - heavy political environment which stops you from doing your job - incompetency at all levels - severe lack of diversity across senior team - do not care about individuals or their needs - doesn’t give people second chances - cruel and harsh treatment of employees, as if they’re simply numbers rather than people

    Aetna2017-10-05
  9. "Medical claim assessor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Aetna

    Pros

    Training is good overall and the trainer is very patient too.

    Cons

    Very little space for progress.

    Advice to Management

    n/a

    Aetna2017-06-16
  10. Helpful (5)

    "virtually no process or infrastructure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I have been working at Aetna full-time for more than 3 years

    Pros

    Good office environment in a central location, many staff have served a long time and their experience is easily accessed and a big support.

    Cons

    there is absolutely no infrastructure for day to day work, junior management is poor and senior management want increased productivity with less staff when there is no system for managing the work that comes in let alone improving productivity. The culture from the top is uncaring and the service to customers haphazard.

    Advice to Management

    Get the basics sorted out before changing process and increasing productivity

    Aetna2016-11-01
Found 2482 reviews