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Aetna

Acquired by CVS Health
Engaged Employer

Aetna

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Aetna is now part of CVS Health. For up-to-date information, please see the CVS Caremark Corporation profile.

Aetna Reviews

3.5

62% would recommend to a friend

(4143 total reviews)

CEO Karen Lynch

Karen Lynch

64% approve of CEO

Ratings by category

3.7

Diversity and Inclusion

3.4

Culture and Values

3.4

Work/Life Balance

3.3

Career Opportunities

3.3

Compensation and Benefits

3.1

Senior Management

Ratings distribution

5 stars

19%

4 stars

30%

3 stars

28%

2 stars

13%

1 star

10%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
  • "Poor management with high turnover rates(in 195 reviews)
  • "Lack and poor training.(in 94 reviews)
  • "Almost zero feedback and support when Case Managers have legitimate and timely questions; we're left to fend for ourselves(in 74 reviews)
  • "Frequent layoffs(in 70 reviews)
  • "LOTS of micromanagement extreme style and poor leadership, decision makers in place.(in 59 reviews)
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Found 4,143 of over 4K reviews

Updated 25 Oct 2023

    1. 5.0
      11 Jan 2022
      Account Manager
      Current Employee, more than 1 year
      London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company, flexible schedule very good benefits

      Cons

      Nothing. I really think AETNA is a good place to work

      1. 3.0
        15 Feb 2023
        Anonymous Employee
        Former Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Finally closing down, ok benefits

        Cons

        No fair treatment across departments and world sectors. Poor salary. Does not like you moving department

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        1. 4.0
          15 Nov 2022
          Project Manager
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Good salary and opportunity for growth

          Cons

          Work life balance can be an issue

          1. 2.0
            1 Sept 2022
            Case Management Associate
            Former Employee, more than 3 years
            Farnborough, Hampshire, South East England, England
            Recommend
            CEO Approval
            Business Outlook

            Pros

            good teams and lovely people inclusive multinational

            Cons

            massively understaffed and underpaid stressful conservative management even that they claims to be innovative you more likely to be promoted for the number of years worked at the co rather then for your achievements usually people would move to other departments within the co if wants promotion

            1. 3.0
              28 Mar 2022
              Senior Customer Care Consultant
              Current Employee, more than 3 years
              Farnborough, Hampshire, South East England, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Great colleagues holiday offer plenty of support i.e. therapy Annual bonus

              Cons

              Its ver hard to grow or be promoted within your team, colleagues often transfer across to other teams. Poor decision making from management below average pay

              1. 1.0
                31 Jul 2022
                Anonymous Employee
                Former Employee, less than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                None I can think of

                Cons

                Micro management style and impossible deadlines and expectations for entry level role

                1
                1. 5.0
                  19 May 2022
                  Sales
                  Current Employee, more than 3 years
                  Woking, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Lots of them money team people

                  Cons

                  None at all a great place to work

                  1. 4.0
                    5 May 2022
                    Marketing Coordinator
                    Former Employee, less than 1 year
                    London, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Really great employee assistance/ development programs

                    Cons

                    Could do better with financial growth for employees.

                    1. 4.0
                      5 May 2022
                      Senior Medical Writer
                      Current Employee, more than 3 years
                      London, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Can be really rather Vibey

                      Cons

                      Sometimes not so vibey all the time

                      1. 3.0
                        30 Jan 2022
                        CHW
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Flexible hours Community Support Good insurance benefits

                        Cons

                        Low pay Unrealistic expectations for special projects

                      Viewing 1 - 10 of 4,143 Reviews
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                      Aetna Reviews FAQs

                      Aetna has an overall rating of 3.5 out of 5, based on over 4,441 reviews left anonymously by employees. 62% of employees would recommend working at Aetna to a friend and 56% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Aetna employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Aetna. This rating has been stable over the past 12 months.

                      62% of Aetna employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Aetna 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

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                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Alex L.

                      Applied for a job a few weeks back, got a call from HR yesterday morning about an interview next week. She mentioned she'd shoot me an email with all the interview details, but so far, my inbox is empty. Assuming I'll hear from her early next week, is it normal for them to expect me to show up for an in-person interview on short notice, like couple days?

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                      B2B Account Executive

                      Saw this on twitter. Questions to ask hiring managers/recruiters: 1.What typical challenges can someone in this position expect to encounter in this role and within the company ? 2.Could you detail the key objectives that a new hire should prioritize in this position ? 3.Which specific skills are crucial to perform successfully in this job ? 4.How does the company evaluate performance & success in this role ? 5.From your perspective, what is the most appealing aspect of the comp

                      1
                      2 Comments

                      Senior Consultant

                      People who interviewed at JPMorgan Chase how long did it take for you to receive an offer after the final interview?

                      1
                      0 Comments

                      Glassdoor has 4,441 Aetna reviews submitted anonymously by Aetna employees. Read employee reviews and ratings on Glassdoor to decide if Aetna is right for you.