Appirio Reviews

Updated 26 Jan 2021

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2.5
24%
Recommend to a Friend
0%
Approve of CEO
Appirio Global Head of ACS Hari Raja (no image)
Hari Raja
1 Rating
Pros
Cons
  • "Some projects are great for Work-life balance and others are more demanding like many consulting companies(in 23 reviews)

  • "does not follow in line with salesforce industry standards for employee well being(in 12 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (4)

    "Great company to work for - still happy after 3 years and an acquisition"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Salesforce Consultant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Appirio full-time for more than 3 years

    Pros

    When I joined Appirio, I had been working at other consultancies and thought to myself that it will be the same type of thing, just with a different label. While cynical at first, the company has proved me wrong. Firstly, the culture is fantastic. I have never worked at an organisation where there is so much trust. I've personally never been micromanaged and I have the choice to work at home or in the office. Though ultimately, we work where it will be best for our clients. The office itself is open plan and in a WeWork office in London. It's not stuffy, it's laid back and there are loads of perks like snacks and drinks, pub nights, pizza meetings and breakfasts. Second is the tools. You are given the tools to work from anywhere as long as there is an internet connection. The ease of connecting to the company systems is fantastic as all the company systems are cloud based. You get the choice of a new Macbook Pro or Dell laptop, screen for your home office and a phone (if needed). It's probably been the only company that I've worked at where I haven't received the cheapest option from the hardware supplier! Appirio also have great IT support - just create a ticket and it's all logged in Salesforce. Full transparency of where your request is and no having to wait on the end of a phone line listening to dodgy hold music. Third is the knowledge sharing and support. I had previously worked at companies that had aspired to be at the level of knowledge sharing that Appirio is at. There are Centre of Excellence groups for various clouds and systems that you consult in or have an interest in. You can participate in these to receive help or offer help to other employees. These networks are worldwide as well, which is important so regional silos are not created. We have a library of re-usable assets so that we do not have recreate everything from scratch each time there is a new project. Then, there is a the fabulous discussions email group. Anyone can email this if they are seeking help and anyone from the newest graduate recruit, to an MVP or the CEO could respond! Career wise, it was one of the best decisions I made. Appirio has given me the opportunity to grow my career, support to take all the certifications I want and work on lots of interesting projects.

    Cons

    It's not without the normal challenges that go with a consulting career. At times, you're expected to go above and beyond, work late nights or weekends to get things done. You need to be able to travel. You need to be able to travel at short notice too! But...this is a fairly common issue with any consulting or project-based type job. If you see yourself as an "all-rounder" in terms of PM, technical and BA skills, it's a little hard to apply this within Appirio's method of working using the Appirio Way. The roles and responsibilities are very defined between all the roles and it's difficult to switch from one to the other.

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    Appirio Response

    January 9, 2018Senior Manager HR EMEA

    Thank you very much for taking the time to provide your very positive feedback. It is great to hear of your top highlights at working with Appirio as we pride ourselves in our culture, tools, knowledge sharing and career progression and development opportunities. Thank you for sharing your thoughts on these.

  2. "N/a"

    3.0
    • Work/Life Balance
    Current Employee - Enterprise Account Executive in London, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Appirio full-time

    Pros

    The culture was very strong

    Cons

    No real comment at the moment


  3. Helpful (3)

    "Dysfunctional"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Functional Consultant in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Appirio full-time for more than a year

    Pros

    They have large projects. This has a lot of negatives but also it's kind of a possitive. As a consultant, you need experience in working with large enterprise businesses.... However, you can get this kind of experience in many other partners out there.

    Cons

    Where do I start... - Employee Benefits (holiday etc) No need to expand on this. It's basically the minimum package, so not sure it's "Benefits" - Project Expectations Expectation setting with clients is generally poor. Number of times the PMs will commit the team to unrealistic timelines without consulting the team. You're expected to just take it on the chin... otherwise you're not a team player - Quality resources both onshore and offshore I think, most of the talent left when Wipro aquired Appirio. This is from the top down... just look at the labor turnover in the past year... also worth noting that most of Wipro developers that you'll be working with are simply shocking. In other companies you'd rely on the Project Managers to manage the resource of the project, but from my experience at Appirio, they're just as bad. - Management Team leads and heads of departments have very little power... everything just gets pushed up to Wipro through the many, many layers of management and nothing ever comes back. - No defined working hours means that you are expected to always be available Many consultancy companies do this now. I think it's a little cheeky as you're told that this is a benefit. Some might find this as a benefit, but I'd rather know when I start work and finish so I can plan my social life. - High Travel expectations You'll find yourself traveling to business parks all over the country. This has happened to me multiple times with little warning; some Sr. PM in India will commit the times of onshore resources to be onsite with the client. No questions asked, you're just expected to pack up and travel for unknown reasons, no agendas and no time to explain. Again, if you complain (which I have) you're labeled as a bad team player and just told that this is your job. - Poor Client mangement Wipro manage the Accounts... UK teams have very little influence with SOW's all the way to delivery. Wipro solution is always just to throw more developers at it and the onshore just have to deal with it. - Lastly Wipro systems are awful Time logging, annual leave requests and help tickets can take DAYs to log. Add that to the existing stresses of the projects, it makes Appirio a company that is very difficult one to stay at and recommend to others. I would of also liked to give this feedback to the Management directly but they didn't even do an exit interview...

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  4. "Great place to learn"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Consultant in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Appirio full-time for more than a year

    Pros

    Team work Flexibility Work with known brands worldwide

    Cons

    Appirio culture is changing. Brain drain.

  5. "All that is gold does not glitter"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Appirio full-time for more than 3 years

    Pros

    Very short command chain, easy to have a two way conversation with top management. Supportive environment

    Cons

    Although separate companies, Appirio is depending from Wipro. They decide, they take action and they have the final say. This mean you're working for them, not with them. The relationship with Wipro during the projects is horrible, and they treat you like the unwanted guest. This makes your working day horrible. All the old management in Appirio, the one that created the high value culture, left and the one replacing them are lacking this vision.

  6. "Poor management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Appirio full-time

    Pros

    - Great culture and people -

    Cons

    - Horrible management - Acquisition transformed the culture and vision - Poor local management

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  7. Helpful (1)

    "If you can't say anything nice..."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Salesforce in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Appirio full-time for more than a year

    Pros

    ... Don't say anything at all.

    Cons

    Wipro ownership. Shocking culture. Huge attrition. Inadequate senior mgmt.

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  8. Helpful (6)

    "Tragic leadership"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tech in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Appirio full-time for more than 3 years

    Pros

    Used to be great, culture and reputation

    Cons

    Totally lost bearing and culture. Horrible people management, lost lots of people lately.

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  9. Helpful (4)

    "Used to be the best company I have worked for"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Appirio full-time for more than 5 years

    Pros

    I get to work with the best people I have worked with in my career and love the work we do for our customers

    Cons

    I used to say that this is the best company I've worked for however, it is being ruined by Wipro. The huge change to the culture, lack of salary reviews and decrease in benefit package are forcing people to leave the company and making this an unhappy place to work.

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    Appirio Response

    August 14, 2018Senior Manager HR EMEA

    Thank you for taking the time to provide your feedback. If you would like to discuss any of the aspects you have outlined in more detail please reach out to HR directly.

  10. Helpful (3)

    "Best Career Move Ever"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech Lead in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Appirio full-time for less than a year

    Pros

    At the time when I joined Appirio, I was disappointed by the Service industry in general. In my experience of SI's of all sizes, I’ve found that people were considered as commodities and treated as such. Little care about employee burn-out, little interest in developing people, no consideration whatsoever for team morale. It is surprising as it all participate in nurturing top notch consultants who will become capable to handle more challenges. At Appirio it's not working like that at all. First, Appirio is championing one approach of Customer Experience based around the employees: the Worker Experience. Because it’s the policy to eat your own dog food, employees are taken care of, they are provided with top qualities tools (check my new MacBook Pro) and general use of cloud apps make remote collaborative work a reality. In fact the company only use cloud computing and doesn’t run any server! There are multiple practices, I’m working in the Salesforce one. My colleagues are all experts in one thing or another which makes project work less stressful than in previous experience. There’s a great ambiance at work and I’m always smiling when I’m going to the office. There’s quite a few funny characters and some good banter too. There’s often a cool musical background and the dress is quite relaxed: focus in on results not appearance. As a result, people don't leave after a few months as I've witnessed in my recent past, hence delivery teams remain very stable for the duration of an engagement. My management is quite caring and spend enough one-to-one time with me in my opinion. We went through an acquisition, but the culture is unchanged. The project methodology is very robust and efficient and the implementation tools built on Salesforce are unbelievably powerful. All in all, this has been my best career move ever and it’s why I’m sharing my feedback here on Glassdoor; I wouldn’t usually bother. Appirio offered me the break I have been looking for years and I am now relaunching my career. It feels good. :)

    Cons

    Hmmm.. not sure what to whinge about really...

    Appirio Response

    November 30, 2017

    Thank you very much for your feedback. It's great that you are experiencing the virtuous cycle in action and are having a positive worker experience. As you know Culture is hugely important to Appirio so it is fantastic to read your comments in this regard and that your career has been relaunched since joining the team. Thank you for taking the time to share this positive feedback.

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