Ashurst Reviews

Not very good management. Disconnected

1. Aging and decaying global Infrastructure There is a noticeable decline in the condition of infrastructure assets on a global scale, primarily due to a lack of timely investment and understanding of the network architecture for modernisation efforts. 2. Absence of Standardised IT Practices The organization currently operates without adherence to established IT methodologies and industry best practices, which hinders efficiency and consistency. 3. Over-Reliance on Third-Party Vendors There is a significant dependency on external service providers, which may compromise internal capability development and reduce overall agility. 4. Limited IT Management Expertise Current management demonstrates a limited understanding of IT, particularly in areas such as project delivery, hardware refresh cycles, and adherence to ITIL change management protocols. 5. Lack of Awareness in Key Technical Areas Lower management shows minimal understanding of the roles and responsibilities associated with networking and cybersecurity functions, which affects informed decision-making and appropriate resource allocation. 6. Leadership Gaps and Prioritisation Issues The absence of strong leadership contributes to unmanageable workloads, a lack of clear priorities, and a disorganised approach to both business-as-usual (BAU) operations and project execution. This environment fosters employee frustration and disengagement due to inadequate managerial support and unclear direction. 7. Toxic Blame Culture A culture of assigning blame without thorough investigation is prevalent. Some individuals engage in unprofessional behavior, including disparaging colleagues without factual basis. This is often tolerated by management, leading to misplaced accountability and low morale. 8. Unprofessional Management Practices Workplace politics, favoritism, and poor managerial conduct are evident. The current IT infrastructure leadership lacks the technical understanding and IT professionalism required to uphold high operational/project standards. 9. Challenging Work Environment The culmination of these factors creates a difficult environment for staff to perform effectively. These systemic issues directly contribute to infrastructure degradation and are unlikely to improve without intervention from senior management, potentially triggered by financial losses, client dissatisfaction, or a major security incident.