Does Asurion pay their employees well?

According to anonymously submitted Glassdoor reviews, Asurion employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Asurion. This rating has been stable over the past 12 months.

How satisfied are employees working at Asurion?

51% of Asurion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Asurion 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Asurion?

Customer Service Representative (418) , Technical Support (151) , Tech Coach (141) , In Home Expert (121) , Technician (120) , Premier Support Technician (108) , Tech Support Representative (105) , Tech Support (100) , Technical Support Representative (99) , Software Engineer (96) , Customer Service Representative (CSR) (89) , Tech Expert (72) , Supervisor (68) , Manager (67) , Technical Consultant (60)

What are the pros of working at Asurion according to real employee reviews?

"The pay is a good at first because you are hourly as well as it’s remote" ((in 755 reviews)); "Benefits are great and well priced" ((in 570 reviews)); "The people are great and most times it feels like a family instead of a group of co" ((in 268 reviews)); "Work from home is great" ((in 219 reviews)); "They off a lot of vto which is good if you need that work life balance." ((in 139 reviews))

What are the cons of working at Asurion according to real employee reviews?

"Poor management and very unorganized" ((in 291 reviews)); "Frequent layoffs (usually annually)" ((in 115 reviews)); "Poor Leadership and they push sales on you and try their best to put policy’s in place for you not to get Sales." ((in 88 reviews)); "Regardless, terrible managers and leaders are allowed to stay in their role without question regardless of how many complaints they receive." ((in 72 reviews)); "Asurion Middle and Upper management is absolutely clueless." ((in 63 reviews))

What are employees saying about Asurion redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Asurion redundancy and their outlook for job security at Asurion in 2026.

Asurion Reviews

3.3

51% would recommend to a friend

(6,216 total reviews)

Guru Gowrappan

45% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,216 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews

5.0

19 Jun 2024

Good company

Software engineer 3

Recommend

CEO approval

Business outlook

Pros

Pay well and takes care of the Employee genuinely

Cons

In UK, job security is less as their number of clients is lower. Probably should get better once company picks up

Asurion Response

2y

We love hearing positive experiences from our former employees! Thanks for sharing!

5.0

26 Mar 2024

Fantastic company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Long tenured, enthusiastic & professional staff

Cons

Cafe in the office building is pretty rubbish

Asurion Response

2y

We love hearing positive experiences from our current employees! Thanks for sharing!

5.0

16 Oct 2022

Great place to work

Tech support manager

Recommend

CEO approval

Business outlook

Pros

+ Flexible working conditions + Salary is competitive + Great company culture + Building includes a gym

Cons

- Busy location traffic wise

Asurion Response

3y

Thank you for leaving a review! We love hearing from our Tech Support Managers. We are glad you have been able to take advantage of the perks offered to our employees!

Viewing 1 - 3 of 6,216 Reviews

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Jobs at Asurion

In-Home Sales & Tech Support (Part Time)

In-Home Sales & Tech Support (Part Time)

In-Home Sales & Tech Support (Part Time)

In-Home Sales & Tech Support (Full-Time)

Bilingual Onsite Technical Specialist & Sales Representative

Asurion

Asurion Reviews

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