Brightside Reviews

Updated 1 Mar 2021

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3.4
63%
Recommend to a Friend
91%
Approve of CEO
Brightside CEO Brendan McCafferty   (no image)
Brendan McCafferty
17 Ratings
Pros
  • "Good location, free parking and decent staff benefits(in 10 reviews)

  • "The 'minions' are really great people, bonding with other staff in the face of adversity(in 8 reviews)

Cons
  • "Not many career progression opportunities, just senior or team leader roles(in 4 reviews)

  • "The company culture took a massive turn for the worse with the introduction of a new venture captial-backed management team(in 4 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management Accountant in Bristol, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Brightside full-time for less than a year

    Pros

    Very friendly environment to work in

    Cons

    Not good pay for the job done

  2. "N/A"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Executive in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightside full-time for more than a year

    Pros

    Only 1 in 3 saturdays

    Cons

    Managers aren’t always available to help

    Continue reading

  3. "Good company and WFH"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Consultant Sales 

    I have been working at Brightside full-time for less than a year

    Pros

    Working from home, great people

    Cons

    Low basic salary, not consistent commission, rarely get customers competitive rates

  4. "Ok company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriting Assistant in Southampton, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Brightside full-time for more than 3 years

    Pros

    Working from home Being given equipment

    Cons

    Management aren’t professional Training provided isn’t as good as other company’s ive worked at

  5. "part time mentor"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mentor 

    I have been working at Brightside part-time

    Pros

    being able to help others

    Cons

    none that i can think of

  6. "Nest of vipers"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chepstow, Wales
    Doesn't Recommend
    Neutral Outlook

    I have been working at Brightside full-time

    Pros

    they make lots of noise about other stuff

    Cons

    they treat you like rubbish give no consideration to mental health will stitch you up to get rid of you over work you and underpay you many vicious employees who will stab you in the back to please the higher ups

    Continue reading
  7. "Poo"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative in Chandlers Ford, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Brightside full-time for more than a year

    Pros

    Good colleagues, healthplan , free fruit and often food as well as

    Cons

    Pretty much the most boring job on earth

    Continue reading
  8. "Using furlough scheme to line their pockets with money"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brightside part-time

    Pros

    Some nice people work here

    Cons

    Too many to list here

    Continue reading

    Brightside Response

    July 6, 2020Talent & Resource Lead

    We are really sorry to hear that your experience has not felt great at Brightside and this was certainly not our intention. Particularly, as we pride ourselves on being a great place to work for all of our employees. Unfortunately, the Covid situation has had a detrimental impact on certain roles in our business. In particular, we were faced with having to operate and adapt to a fundamentally different physical working environment as part of our business continuity plan. Fortunately, we were able to maintain service and retain around 90% of our employees in virtual employment. Sadly, there were a very small number of roles that we were unable to operate virtually due to the nature of the role and it was for this reason that we had no alternative but to use the Furlough scheme. This was done largely to protect jobs and to ensure that we could continue to pay those individuals for as long as possible. We also made the decision to pay a 20% top up to the Furlough scheme so that our employees could maintain 100% of earnings for as long as possible.

  9. "Company on the up"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightside full-time for more than a year

    Pros

    New leadership team bringing a more structured and smarter way of working. Good location, free parking and decent staff benefits.

    Cons

    Not much in way of career progression opportunities. Salaries could be more generous especially for those at the lower end of the scale.

    Continue reading
  10. "Unsupportive and Bullying Culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Brightside full-time for more than a year

    Pros

    The location of the building is pretty

    Cons

    Bullying culture Unsupportive management No real progression opportunities unless you're in with the right people No support for long term illness, a put up or shut up attitude Management will find a way to get rid of you if you speak up about toxic culture

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