Bromford Customer Service reviews

4.0

99% would recommend to a friend

(5 total reviews)
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Robert Nettleton

100% approve of CEO

Reviews by job title

5 reviews
4.0
8 Jul 2025

Ok

Recommend
CEO approval
Business outlook

Pros

Friendly colleagues Hybrid working Good shift pattern

Cons

Micro managed Team leaders are stressed

5.0
6 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Flexi rota Great team and people Work life balance

Cons

Sometimes stressful but very supportive

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Bromford Response
1y
Thanks so much for leaving this review. It's great to hear you're enjoying the flexible rota, the team vibe, and that you're able to maintain a good work-life balance — those are all really important to us. We know the role can be challenging at times, so it’s reassuring to hear you feel supported when things do get stressful. We really appreciate your hard work and the positive attitude you bring to the team. Thanks again for sharing your experience! Best wishes, Natalie
3.0
17 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Diverse company , people are friendly

Cons

Not paid enough for they amount of work we do

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Bromford Response
1y
Thank you for taking the time to share your experience, and for being part of our team for over four years – we really appreciate your dedication! It’s great to hear that you enjoy the diversity and friendly atmosphere within the company. We understand your concerns around pay and management, and we take all feedback seriously. We’re always looking at ways to improve and make sure everyone feels valued for the work they do. If you’d like to chat about this further, i would encourage you to email me on recruitment.team@bromford.co.uk - we want to make sure everyone has a fair and positive experience. Best wishes, Natalie
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