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Burberry Reviews

Updated 18 April 2018
581 reviews

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3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Burberry CEO Marco Gobbetti
Marco Gobbetti
21 Ratings

581 Employee Reviews

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Pros
  • Free fruit in the morning and free lunch which is very varied and changes every week (in 54 reviews)

  • Access to sample sales and staff discounts (in 50 reviews)

Cons
  • It is a high end store, so the work/life balance isn't the best (in 19 reviews)

  • Long hours for a luxury brand, should be open no later than 7 pm (in 24 reviews)

More Pros and Cons

  1. "Best place to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator in London, England
    Current Employee - Systems Administrator in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Burberry (More than a year)

    Pros

    Nice people, nice brand, nice experiences.
    Benefits, opportunities to grow as person and professional.
    Travel around Europe.
    Possibility to work with the best people.

    Cons

    The salary is quite low comparing with the rest of fashion brands.
    You need to fight for your position.
    Too much priorities.

    Advice to Management

    Constant


  2. "A great place to work in."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Burberry full-time (More than a year)

    Pros

    great benefits and support by selected members of management.

    Cons

    Sometimes you work longer but you do not get paid extra for these extra minutes. It is also be hard to move up the company.

  3. "good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Burberry full-time (Less than a year)

    Pros

    treat stuff well and good holiday scheme

    Cons

    very hard to move department


  4. "Great learning experience, but at a cost"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burberry full-time

    Pros

    Burberry will open doors for you - no doubt about that. The offices are sleek and you get to meet some very interesting people.

    Cons

    Burberry doesn't invest in its people. You do learn alot as it's so big and there are many great people working there, but alot of people burn out and don't get the necessary help (training etc) to progress in a constructive way.

    Advice to Management

    Make time for training staff


  5. Helpful (1)

    "Tailoring Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tailoring Specialist in London, England
    Current Employee - Tailoring Specialist in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Burberry full-time (More than a year)

    Pros

    Good Benefit, friendly staff, nice work environment

    Cons

    Regarding the salary is the lowest in the luxury retail


  6. Helpful (1)

    "Burberry - BBS Leeds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Analyst in Leeds, England
    Former Employee - Finance Analyst in Leeds, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Burberry full-time (Less than a year)

    Pros

    Sample sales
    Discounts (Burberry retail and local businesses)
    Heart of Leeds - LS1
    Nice infrastructure
    New equipment
    Multicultural atmosphere
    Free daily fresh fruit
    No cost cuts

    Cons

    Mismanagement of resources
    Very high turnover of employees at every level and in all departments
    Limited IT support
    Management skills and lack of support
    Unfair distribution of workload within the team
    Lack of dedication from management (towards employees)
    Recruitment of unskilled employees or job not as described during interviews
    No parking

    Advice to Management

    Courses for management (learning how to be a manager)
    Listen actively the team
    Give more support and work with the team
    Take ownership and manage better


  7. Helpful (4)

    "Creatives and Cronies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in London, England
    Former Employee - Senior Project Manager in London, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Burberry full-time (More than a year)

    Pros

    Incredibly talented, passionate and creative colleagues across the business.
    Fast-paced but friendly environment.
    Sample Sales are excellent.
    Summer Fridays is possibly the best work perk ever.
    Amazing brand and product that you feel proud to work for, and that looks good in the eyes of future employees.

    Cons

    Cronyism - unqualified people promoted based on who they know and their ability to shmooze, not what they know.
    Senior managers unwilling to resolve issues.
    Complete lack of defined roles, responsibilities and accountability.
    Few opportunities for progression.
    Pay - very hard to get your market rate and equally hard to get a pay rise once in.
    Senior Management make the decisions but it's the staff below that take the hit when they need to cut costs i.e. no bonuses, lower quality lunches.

    Advice to Management

    You don't need as many managers. Cut the people who get paid a lot to do little and reward those who get paid little to do a lot. Lead by example. Improve your free lunches, it's hard to call it a "lunch" right now.

  8. "Amazing business and incredible people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Burberry full-time

    Pros

    With this being first experience in an in-house recruitment role Burberry have set the bar extremely high. With a detailed and engaging training plan and on-boarding process Burberry really makes you feel like their employees are important straight from the word go. The management team are all readily available and will put every effort in to make sure you are happy and have all the tools required to do the job to the best of you ability.

    Cons

    There is nothing negative to say about my experience.

    Advice to Management

    Keep up with the amazing experience you give everyone that joins.


  9. "Nice place to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Covent Garden, England
    Former Employee - Sales Assistant in Covent Garden, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Burberry full-time (More than a year)

    Pros

    Nice team to work with as well as can make a good commission.

    Cons

    Management did not appreciate their employees


  10. Helpful (3)

    "Culture lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Burberry full-time (More than 5 years)

    Pros

    Some great employee benefits such as free lunches, half day Fridays in the summer, staff discount, sample sales, 3rd party discounts

    Cons

    Poor opportunities for progression, staff can be treated fairly badly and pay is low, all of which seem to result in a high turnover of staff.


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