Burberry Reviews | Glassdoor.co.uk

Burberry Reviews

Updated 20 July 2018
611 reviews

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3.3
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Approve of CEO
Burberry CEO Marco Gobbetti
Marco Gobbetti
35 Ratings

611 Employee Reviews

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Pros
  • "Free lunch daily (although small portions)" (in 56 reviews)

  • "Access to sample sales and staff discounts" (in 52 reviews)

Cons
  • "It is a high end store, so the work/life balance isn't the best" (in 20 reviews)

  • "Long hours for a luxury brand, should be open no later than 7 pm" (in 23 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in London, England
    Former Employee - Store Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Burberry full-time (More than a year)

    Pros

    Benefits, progression, exposure to senior teams, training

    Cons

    lack of opportunity to shape strategy, opaque approach to business


  2. "Best Place I've Ever Worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Performance in Leeds, England
    Current Employee - Service Performance in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Burberry full-time (Less than a year)

    Pros

    I have worked in the utility industry in the past and have not felt anywhere near as valued as I have at Burberry.
    Beautiful Office Environment
    Senior Leadership Team take the time out to cascade strategy messages and financial results
    Great perks and benefits
    Clear vision and business direction

    Cons

    Due to being a new set up there has been a lot to deliver in a short period of time, but I personally like a challenge....so not a huge con and was to be expected. A great thing to add to my CV!

  3. "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Burberry full-time

    Pros

    - Beautiful office and free fruit
    - good pay

    Cons

    - unfriendly people
    - long hours
    - management not great


  4. "Burberry employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee in London, England
    Former Employee - Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Burberry full-time (More than a year)

    Pros

    good experience
    family environment
    good life work balance

    Cons

    no space to progress
    no focus on skills development

    Advice to Management

    work on career progression and development plans


  5. "Could do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Burberry full-time (More than a year)

    Pros

    Impressive head office building, free lunches, good company culture.

    Cons

    Low pay, poor management, hard to progress

    Advice to Management

    Spend more time nurturing the talent you have.


  6. "Good company, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Burberry full-time

    Pros

    Good people
    The current time is a period of transition which is a good time to be here if you want to develop new things.

    Cons

    The management is not great, you need a lot of validation for every decisions.


  7. Helpful (2)

    "Assistant Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Merchandiser in London, England
    Current Employee - Assistant Merchandiser in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Burberry full-time (More than 3 years)

    Pros

    Fun, young employees. Great brand. Sample sales twice a year with up to 90% off. 40% store discount which can also be used in outlet. Summer hours.

    Cons

    Very underpaid compared to industry. Very little focus on training and retaining staff. Incredibly slow career progression. Very high turnover.

    Advice to Management

    Put more focus on developing and training employees. Give employess more opportunities for career progression. Ensure remuneration is competitive and increases with time spent at the company.

  8. Helpful (2)

    "The environment is toxic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Burberry full-time (More than a year)

    Pros

    The company benefits are good, but not worth it

    Cons

    Psychotic management team are bullies.
    No exit interview - the company doesn't care.


  9. "Good as for student who are looking for extra money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Current Employee - Sales Associate in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Burberry part-time (More than a year)

    Pros

    Good money, reasonable working environment, flexible-ish working hours, good for student looking for part time jobs

    Cons

    job is very basic like any other retail jobs.

    Too much pressure on collecting digital client data, and other forms of non- sale relating topics.


  10. Helpful (1)

    "Head Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Burberry full-time (More than a year)

    Pros

    Free lunch & free fruit everyday
    Summer Fridays (1pm finish) is a great perk
    Sample sale is always great
    Staff discount is really good
    Staff are friendly and is a very social place to work

    Cons

    Pay is extremely low and yearly increment is minimal
    Very difficult to progress and be promoted as not many people leave/move around the business
    A lot of managers seem to only know how to micro manage and do not trust/give staff the freedom to work off their own initiatives
    It does seem to be who you know and not what you know in order to progress

    Advice to Management

    More career development
    Less micro managing
    Better salaries


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