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Community Reach Center

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5 reviews
1.0
26 Mar 2024

Yikes!

Recommend
CEO approval
Business outlook

Pros

Some really great people work here.

Cons

1. The Marketing department, particularly its manager, displays tokenism in a negative way. Several minority groups have been impacted by this behavior, and despite being notified about it, the manager trivializes or takes offense at the issue. (This manager displays significant micro-aggression towards the Neurodivergent community and fails to create a safe and inclusive work environment for them. She openly expresses her difficulty in working with them and believes it's the Neurodivergent individuals who should change, rather than herself. 2. The Diversity, Equity, and Inclusion (DEI) committee is currently composed entirely of white individuals. Over the past few months, all minority members have resigned due to feeling unheard and undervalued. 3. They supposedly are experts in mental health but care very little about their employee's mental health or if they are suffering from burnout. 4. Except for a few exceptions, leadership would rather blame employees for poor results than take responsibility for their poor leadership. They are also so disconnected from the rest of the agency that no one feels comfortable with coming to them with concerns. The feel of the whole industry is if you make a complaint be prepared to be fired in a few weeks. Retaliation at its worst. 5. Favoritism is a common occurrence in a setting that is reminiscent of a high school environment. If you happen to conform to the conventional standards of beauty, then you are likely to have a great workday. However, if you do not meet those standards or go against them in any way, then you should be prepared to face bullying and gossip, especially from the management members who are in charge.

2.0
23 Nov 2021

Mixed bag

Recommend
CEO approval
Business outlook

Pros

PTO is excellent as is the flexibility of management positions. Direct care positions have some flexibility (some remote options and slight flexibility in schedules) but have more rigid structure. Lots of opportunity for cross training if you are willing to pick up PRN shifts. High level of team cohesion, very knowledgeable colleagues, and a mission driven org. Pay is mostly fair. Interesting clinical work with a diverse population. Above average LBGTQ+ friendly, though somewhat behind on accommodating gender diversity needs.

Cons

Tone deaf C-level leaders who will rarely, if ever, admit mistakes or attempt repair with staff. Almost toxic belief that there should be no barriers for consumers to access treatment that ultimately translates to dangerously high caseloads for clinicians, and then clinicians and managers are blamed for not managing caseloads or churning cases fast enough. At one time there was amazing diversity in programming for all levels of acuity and need, but closure of programs, spats with state and local partners, massive staff resignations, and unnecessarily difficult internal referral processes have diminished higher LOC options to the point of outpatients and school based services drowning in high risk, high acuity consumers being served at inappropriate levels of care. As mentioned, pay is mostly fair but still lags behind competition with poor internal equity, no incentive for additional licensure (e.g. no differential for LAC), no incentive to attract LP or LCSW that’s are needed for Medicare billing as they are paid the same as other licensed staff, and no incentive to develop clinicians interested in supervisory or management tracks as they are not offered differentials to supervise other license candidates. I’m short, everyone is overworked and constantly on the brink of burnout, so it’s a good thing the PTO is so good. Low cultural diversity - mostly white, European ethnicity workforce; few bi-cultural, bilingual clinical staff despite serving a large proportion of Spanish speaking consumers.

1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

If you want to get a lot of hours/ exepreinces this is the right place for you but you will get burntout

Cons

They kept a client who made threats to my and my partner's well-being, despite my advocating for myself. When I advocated for myself, my words were twisted to make it seem like I was in the wrong. They didn't even give me options to help the situation. This place is not a friendly place to work because there is a lack of diversity and an abundance of microaggressions

Viewing 1 - 3 of 5 Reviews

Glassdoor has 139 Community Reach Center reviews submitted anonymously by Community Reach Center employees. Read employee reviews and ratings on Glassdoor to decide if Community Reach Center is right for you.