Is Dunelm a good company to work for as a Store Coach?

Store Coach professionals working at Dunelm have rated their employer with 3.8 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of Dunelm employees being 3.6 out of 5 stars. Search open Store Coach jobs at Dunelm now and start preparing for your job interview by browsing frequently asked Store Coach interview questions at Dunelm .

Does Dunelm pay Store Coach employees well?

Store Coach professionals rate their compensation and benefits at Dunelm with 4.0 out of 5 stars based on 27 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about Store Coach salaries and benefits at Dunelm .

What are the top reviewed jobs at Dunelm?

Sales Assistant (529) , Team Leader (114) , Sales Associate (113) , Host (96) , Retail Sales Assistant (85) , Customer Assistant (57) , Customer Service (56) , Store Manager (52) , Customer Service Representative (39) , Retail Assistant (39) , Customer Service Advisor (34) , Shop Assistant (31) , Warehouse Worker (28) , Sales Colleague (27) , Barista (26)

What are the pros of working at Dunelm according to real employee reviews?

"Great colleagues who always pull together to get the job done and make work fun at the same time!" ((in 223 reviews)); "very friendly and pay is good" ((in 176 reviews)); "Some staff were friendly and on the most part my interactions with customers was friendly during my time here too." ((in 141 reviews)); "Met some great people whom i work with as well as customers ...great family friendly employer for single parent families" ((in 141 reviews)); "Birthday days off are also a great benefit and days off for your childs first day at school." ((in 62 reviews))

What are the cons of working at Dunelm according to real employee reviews?

"Management can be poor and mess up rotas" ((in 183 reviews)); "Manager is rude and makes you do unfair jobs" ((in 84 reviews)); "Long hours and weekends." ((in 65 reviews)); "No training in the role" ((in 47 reviews)); "with short breaks" ((in 27 reviews))

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Dunelm

Dunelm Store Coach reviews

3.8

66% would recommend to a friend

(27 total reviews)

Clo Moriarty

Not enough data to show CEO approval

68% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.7

Culture and values

3.7

Diversity and inclusion

3.7

Senior management

3.7

Career opportunities

3.4

Work/Life balance

Store Coach employees have rated Dunelm with 3.8 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Store Coach professionals have a good working experience there. Dunelm is rated in line with the average (within 1 standard deviation) by Store Coach professionals compared to other employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

27 reviews

5.0

11 Apr 2024

Great place to work

Store coach

Recommend

CEO approval

Business outlook

Pros

Team work , support , colleagues , salary

Cons

Workload can be heavy at times

Dunelm Response

Thanks for taking the time to leave a review. We value your thoughts and appreciate your feedback.

1.0

20 Jan 2024

Awful

Store coach

Recommend

CEO approval

Business outlook

Pros

Sharesave, some good people, holidays

Cons

60-70 hour working week, no support from higher management, I found directors were deceitful and condescending, HR don’t support store management, regional managers are hopeless and basically tick boxes, no trading ability or flexibility. I was left depressed and at times suicidal, when this was mentioned to HR I was laughed at

Dunelm Response

Thanks for taking the time to leave a review. We value your thoughts and appreciate your feedback. We're sorry to hear about your experience. If you'd like a further conversation about your thoughts, we'd like to hear from you. Please drop an email to colleaguefeedback@dunelm.com. Thanks again.

5.0

22 Dec 2023

Great place to work

Assistant store coach

Recommend

CEO approval

Business outlook

Pros

- competitive pay - flexible hours

Cons

The usual cons of working in retail but that’s part of the job!

Dunelm Response

Thank you for taking the time out to leave a review. We are pleased to see such wonderful and positive comments and glad to hear you are enjoying your role with us. Wishing you all the continued success in your career.

Viewing 1 - 3 of 27 Reviews

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