EMIS Group Reviews | Glassdoor.co.uk

EMIS Group Reviews

Updated 22 Aug 2019

To filter reviews, or .

Found 178 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
81%
Approve of CEO
EMIS Group CEO Andy Thorburn
Andy Thorburn
55 Ratings
Pros
  • "Another thing to note is that the work/life balance at EMIS is great(in 15 reviews)

  • "2019 product strategy will revolutionise NHS systems if successful(in 8 reviews)

Cons
More Pros and Cons
  1. Featured Review
    Helpful (5)

    "Challenging, rewarding, great life balance and lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bolton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EMIS Group full-time for more than 5 years

    Pros

    - Flexible working is the norm and cultural, lots of work life balance and some roles are working from home. - Working with healthcare IT gives a sense of achievement that you are working on something really important. - The Executive Team Member I work for is extremely caring and offers regular face time and coaching - Lots of opportunity for progression - Great people to work with! Real sense of team spirit.

    Cons

    Not all roles are advertised for applications and needs more females in senior positions.

    Advice to Management

    Once the strategy is announced ensure you organise yourselves operationally. Ensure the womens network does not become the only forum that women can network in.

    EMIS Group2018-10-09

    EMIS Group Response

    October 29, 2018Group HR Director

    Thank you very much for taking time to add a review to Glassdoor. I'm very glad you see EMIS as a supportive employer of flexible working. We know that in parts of our business this works well and in other parts there is more to do. I hope that you will be able to get involved in ...

    Show More
  2. "Challenging and rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EMIS Group full-time for more than 3 years

    Pros

    Challenging Fast-paced and always evolving Flexible working hours Remote working Friendly atmosphere across teams Good work / life balance

    Cons

    Benefits portal is rarely used as what is offered isn't great Wages are typically lower than the market average

    EMIS Group2019-08-14

    EMIS Group Response

    August 26, 2019Group HR Director

    Thank you very much for your review. I am glad you are enjoying the pace and challenges of the company and your role. I agree with your point about the Benefits Portal. We have given notice to our current provider and before Christmas will be rolling out a new portal. We have agreed ...

    Show More
  3. "Interesting time to be at EMIS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at EMIS Group full-time for more than 3 years

    Pros

    Good work life balance Option to buy 5 more holiday days is great CEO is a straight talker, much needed, talks (never saw the old ones face) and provides to us his visions and plans on Workplace Location is semi-decent (egton) Support for Women and LGBT is great too.

    Cons

    Egton building is so outdated, Can do all the toilet renovations you want but it still looks like a Heinz beans tin can. Pay isn’t great, compared to other Leeds centre jobs (others paying 4/5k more starting) A lot of redundancies and very hush hush leavers - people would feel more comfortable knowing why so many high profile changes are happening. Some managers in the business.. you wonder how they manage... to tie their shoes on a morning!! Not sure what other teams do, with all the new staff joining there needs to be some sort of workshops where teams can inform other people what their purpose is, Its easy to feel excluded A LOT of moaners, EMIS is changing so deal with it, leave! if you’re unhappy and don’t bring others down with you.

    Show More

    Advice to Management

    People make the business what is it, so encourage them. Also please make sure people are fit for the job BEFORE you hire them!

    EMIS Group2019-08-19

    EMIS Group Response

    August 26, 2019Group HR Director

    Thank you for your review on Glassdoor. I'm glad to see you are largely supportive and I am aware that you are in an area that has been particularly challenged over recent months. Not sure I agree with your comment about Egton offices as a lot of work is going into making these ...

    Show More
  4. "So much wasted potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Developer 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at EMIS Group full-time for more than 5 years

    Pros

    Possibility of doing something socially beneficial, relaxed appoach to certain things like dress code and timekeeping, some of the staff are genuinely fantastic

    Cons

    Many mid to senior roles filled by yes-men promoted well beyond their abilities, horrible old products to support in spite of attempts to create something new and worthwhile, development and testing slowly but surely being shifted to India.

    EMIS Group2019-08-22

    EMIS Group Response

    August 26, 2019Group HR Director

    Thank you for your review. I would encourage you to talk to the senior management in Development about your concerns. We have absolutely no intention of shifting all our Development to India, but we do want India and UK to partner in this area and I have seen this work very effectively ...

    Show More
  5. Helpful (2)

    "Moving Healthcare IT forwards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EMIS Group full-time for more than 8 years

    Pros

    Great place to work in the development or project management area because they are pushing forward with new technologies to improve healthcare which is a satisfying area to be in.

    Cons

    Supporting functions, such as customer facing roles are in a state of change at the minute causing uncertainty in the work force with some departures leaving gaps and more strain on colleagues. This is probably temporary and steps are being taken to rectify this.

    Advice to Management

    Clearer assessment of what the impact of departures is across the business, prior to making the decisions.

    EMIS Group2019-07-18

    EMIS Group Response

    August 26, 2019Group HR Director

    Thank you very much for taking the time to add your review to Glassdoor. Your assessment of our current situation is spot on. We are making some significant changes in our company, particularly focused on improving our support to customers( absolutely critical to all businesses) ...

    Show More
  6. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Desk Analyst in Watford, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at EMIS Group full-time for more than 3 years

    Pros

    Great vibe in the office, everyone is very friendly and welcoming. They look after you well once you have been there for a while.

    Cons

    Takes a little while to change things, but what company doesn't?

    EMIS Group2019-07-15

    EMIS Group Response

    August 26, 2019Group HR Director

    Thank you for your balanced review and recognition that changes can take a while. I'm sorry that we were not able to retain you, but wish you the very best in whatever you do next. Jacqui Summons, EMIS Group HR Director

  7. Helpful (9)

    "Company going through major changes and lost significant skilled/knowledgeable staff due to poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management Team 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EMIS Group full-time for more than 10 years

    Pros

    The whole ethos of emis is to improve patient outcomes/lives by delivering quality software solutions...

    Cons

    There are a lot of problems within emis which can all be attributed to the senior leadership team, with this I include directors and C level. Senior leadership, clearly don't understand the business, as mass redundancies to facility a simplistic operational model (some call it streamlining) has not worked, now they have no experienced staff to support existing contracts...I can only imagine they'll have... increasing fines (like the widely published fines of millions due to mis-reporting) associated with these decision, will those who made the decision be held accountable...or was this budgeted for... Lack of senior leadership engagement with the operational teams, decisions being made without any consultation with those dealing with the day-to-day operational side of the business...caring? certainly not, very much do as we say or get out attitude.... Lack of core knowledge in the product/market, due to mass redundancies and loss of talent due to above two points Lack of talent to deliver emis x, due to above. Pay not in line with industry standard for IT healthcare, no bonuses, appreciate that this will be refuted but this is my genuine experience. Performance reviews are not measured, senior management make the decision based on their own view, as no formal performance review process existed No culture, business direction is very focused on the share price, the current CEO's main driver when brought on board no doubt.

    Show More

    Advice to Management

    People build a business... The senior leadership (C level) need to stop and think about what their legacy will be...If the whole point of bringing in a new CEO was to push the share price up (by reducing operational cost, i.e. headcount) and sell the business then well done you're almost there, if however, the point is to build a culture where people feel valued, were people look forward to coming into work in... the morning to deliver for their CEO, who they believe in and want to follow then you've failed. Focus less on the money and focus on the people who make you the money...

    Show More
    EMIS Group2019-08-07

    EMIS Group Response

    August 26, 2019Group HR Director

    Thank you for your review. It is in stark contrast to most of the reviews we now receive on Glassdoor and given your length of service I am very surprised that you do not acknowledge the considerable change that has taken place in recent years. Our C Level and Director group is ...

    Show More
  8. Helpful (3)

    "Unhealthy work environment, poor management structure within clinical governance and Human resources very unsupportive."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clinical Nurse Adviser in Leeds, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at EMIS Group part-time for more than a year

    Pros

    IT staff very nice and IT managers

    Cons

    Poor communication. Weak management Not open or honest Does not utilise staffs qualities well Poor Human resource Dept, defensive not pro active. Unfair pay structure

    Advice to Management

    Need to focus on clinical safety Need to focus on being honest and open Listen to employees ideas and initiatives Team building is important, team division does not support a positive work environment

    EMIS Group2019-08-02

    EMIS Group Response

    August 26, 2019Group HR Director

    The background to you raising these issues is known and not one which is based on any facts, particularly the comment about not being supported by HR. You have chosen to use an anonymous website to make unfounded allegations. We will leave it at that. Jacqui Summons, EMIS Group ...

    Show More
  9. Helpful (4)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Watford, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at EMIS Group full-time for less than a year

    Pros

    Workspace and equipment is modern and up to date.

    Cons

    Elitism amount the management team is a problem so if you do not fall in line with there imagine you are done for.

    Advice to Management

    Managing people isn't about beating people down for their flaws so I suggest in the future you hire people with the patience to help improve them rather than simply highlight their weaknesses.

    EMIS Group2019-07-18

    EMIS Group Response

    August 27, 2019Group HR Director

    Thank you for taking the the time to provide a review on Glassdoor. I have passed your comments to the Watford senior team for further investigation. Jacqui Summons, EMIS Group HR Director.

  10. Helpful (2)

    "Interesting work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Patient Support Analyst 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at EMIS Group full-time for less than a year

    Pros

    Interesting work which is beneficial to real people Fun, young team I get on with well

    Cons

    Poor pay Management isn’t great No progression or development opportunities

    Advice to Management

    Value employees more

    EMIS Group2019-06-08

    EMIS Group Response

    June 24, 2019Group HR Director

    Thank you for taking the time to provide a review on Glassdoor. It would be very helpful if you could reach out specifically to me or to a member of my team to have a confidential conversation about the areas that you are not positive about, although I acknowledge your comment about ...

    Show More
Found 178 reviews