Customer Care Advisor - Customer Care Advisor ASOS Employee Review

Worse place I have ever worked in my life. They treat you like a child in primary school, the Team Leaders are absolutely useless have no idea what they are doing all they do is walk around looking for answers as they are clueless. If you want to work in a company where you want to progress DO NOT apply for ASOS as 90% off the Team Leaders have come from other companies and have not been a Customer Care Advisor before. They watch everything you do like Big Brother there will give you stupid one to one meeting which is completely pointless and irrelevant. They FORCE you to call customers even though you have told them you ain’t comfortable doing them as you not familiar with all the processes yet, when in actual fact it’s the Team Leaders job to do it. When a member of staff has been sacked or had there probation extended everyone knows about it. The Team Leader I had was a BULLY he use to shout at us when we are not hitting our targets we couldn’t even book a holiday with out being questioned he wants to know why we are taking the holiday and we have to ask him for a holiday even though it has been authorised already. Also was told to kiss the top managers bum to keep my job. When you have made a minor mistake they bring you into a room in front of everyone and tell you off like a child couldn’t wait to leave this company. AVOID ASOS