Meat grinder - Service Desk Engineer Capgemini Employee Review

1.0
28 Mar 2023
Recommend
CEO approval
Business outlook

Pros

- Time off from shift work can be nice - Pay is on time - Free coffee and milk?

Cons

- Management seem to have a power trip when met with any resistance or counter arguments to so called "requests" which are really demands made by them. -Company does not offer any training for entry level roles and such has a high turn over rate. - Below standard industry rate for all entry level roles while dangling a carrot of upskilling/promotion. (I know of people waiting 2 years for a desktop role!) - The sales team takes on contracts from companies that level 1 support can't handle and actively hides that from clients (imagine 1200 INC/RITM) Tickets between 8 people. (These 8 people also work on other clients despite telling the original client that those 8 people are dedicated to them and them only)

Explore other reviews about Capgemini

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great ppl to work with, very collaborative environment. Great benefits, WLB, and paid time off.

Cons

Brand and off shore could be better delivery, no incentives to retain ppl.

2.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Pretty flexible. It's cool if you get on a project with a good client, because honestly you will become like a low-class employee at that company who they all dont care about and expect you not to be around very long so if you can deal with that then you can try and have a good time with them.

Cons

Honestly can't believe the audacity and entitlement of the middle management at this place. For example, last year everybody got about 3% merit raises (not at all keeping up with inflation but still something). This year, they were working with the same pool of funds to work with for raises, but made a "business decision" to consolidate the raises to only management. The rest of us got nothing. And the TOLD us they kept everything for themselves. And in addition to that, they twisted the knife by COMPLAINING to the whole department on a department call that their bonuses weren't enough. Just tone-deaf and careless mostly.

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