Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Co-op

      Engaged employer

      Co-op reviews

      Avoid!? - Customer Service Representative Co-op Employee Review

      1.0
      15 Oct 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      *The pay is very good for retail *Staff discount

      Cons

      *Unprofessional interviews *No useful feedback provided *No communication via the central recruitment team and stores

      avatar
      Co-op Response
      1y
      Thank you for your feedback. We're pleased that you were happy with your pay and the 30% colleague member discount. We're sorry that you feel that your recruitment experience was not up to standard. If you have had an interview, whether you are an internal candidate or external, we recommend speaking to the hiring manager for feedback. If you feel that our central recruitment team have not communicated well with you or you have constructive feedback for us, please get in touch at retailcareers.co.uk so we can look into this for you.

      Explore other reviews about Co-op

      5.0
      18 Aug 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      8 Sept 2025
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Co-op jobs | Co-op salaries | Co-op benefits | Co-op interviews
      Co-op reviewsCo-op Customer Service Representative reviewsCo-op review