Strong business, poor people mananagement - Anonymous employee Expedia Group Employee Review

2.0
26 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I am proud to be part of one of the strongest companies in the travel industry. There are many great innovations, initiatives and new partnerships that are truely shaping the online travel world. Changes come slowely but over the years I've seen many great ideas coming true and really "revolutionizing travel industry with the power of technology" (which is Expedia's mission)

Cons

Whether you like Expedia or not (unfortunately) depends on the team you are at and most importantly who is your mananger. I've seen many very talented people giving up on Expedia just because they had no opportunities to grow, no support from their managers or simply because (quite openly) they were not the right fit from the PERSONAL point of view of the team leader. HR politics despite the size of the company are still very poor and in many cases decisions are made based on a personal opinion of a manager. Hcom and EAN have recently started addressing some of this gaps but the GMM (market management team) stays very much behind. It's a shame. As for myself I am constantly evaluating the pros of a strong business organization and cons of poor mananagement practices.

Explore other reviews about Expedia Group

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

- good benefits - depending on team great culture

Cons

Not every team is the same

2.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
See reviews by: Helpful|Rating|Date|All