Compliqué - Technical Support Sage Employee Review

2.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Primes, Tickets Restaurant, Participation, Intéressement

Cons

stress, objectifs commerciaux, flux d'appels trop important, manque d'effectifs

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Sage Response
1mo
Merci pour votre retour et pour le temps que vous avez passé avec nous. Nous apprécions que vous ayez souligné les avantages proposés tout en partageant les difficultés que vous avez rencontrées. Nous reconnaissons que les postes en support client avec des objectifs de performance peuvent être exigeants, notamment lors des périodes de forte activité ou en cas de fluctuations des effectifs. Trouver le juste équilibre entre les attentes en matière de performance et des conditions de travail durables est un sujet que nous continuons d'examiner au sein des équipes, et des retours comme le vôtre contribuent à faire évoluer nos pratiques. Nous espérons que vous avez pu partager davantage de détails via votre entretien de depart (exit interview). Votre retour est précieux et nourrit ces réflexions en cours. Nous vous souhaitons le meilleur pour la suite.

Explore other reviews about Sage

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

3.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Pay’s decent -Benefits are solid -The Sage Foundation feels like proper philanthropy -Some genuinely nice people -If you’re happy treating work as just a payslip and don’t mind things being a bit dull, Sage is actually quite a comfortable place to be. That stability is a real perk

Cons

-Far too many layers of middle management and general bureaucracy -The Ai push is getting a bit daft -Not especially innovative, so the work can feel quite uninspiring. I’m grateful to be employed, but if you’re after something more interesting, Sage will probably disappoint. That said, some people prefer it that way, fair enough -The office / hybrid requirements feel a bit pointless -Sage doesn’t tend to do layoffs, which is good, but it does mean there are quite a few people where you’re not entirely sure what they do. A lot of meetings, essentially. Even the positives come with trade-offs

4
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Sage Response
1mo
Thank you for taking the time to share your thoughtful and balanced review. We’re pleased to hear that you value your compensation and benefits, as well as the work our Foundation do, among the areas you’ve highlighted. We also recognise the points you’ve raised around bureaucracy, innovation, and the pace and focus of change. Different people are motivated by different things at work, and it’s helpful to hear honest perspectives on how our structure, processes, and priorities can impact day‑to‑day experience and engagement. Feedback like yours helps inform ongoing conversations as we continue to evolve our ways of working, use technology more meaningfully, and improve the products and experiences we create for our customers. If you’re open to sharing further insight, we encourage you to do so through our Always Listening survey. Thank you again for your openness and for being part of Sage.
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