Great culture, headed in the right direction - Account Manager Sage Employee Review

4.0
26 Sept 2019
Recommend
CEO approval
Business outlook

Pros

-Amazing people all around and a fun work culture where everyone is supportive and collaborative -Company is headed in the right direction as a tech company to move towards a true SaaS business model -Fun sales team culture with lots of contests, prizes, and great team spirit -Work hard and get rewarded for it with the fair commission structure and reasonable quotas, great benefits, paid volunteer days, etc.

Cons

-Because it's not an easy task to change from a traditional software company to a SaaS company, there are challenges and growing pains that come from that -Being a big global company, changes or improvements can be slow to be implemented -Communications between departments (i.e. Sales vs Support vs R&D etc) need improvement

Explore other reviews about Sage

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
avatar
Sage Response
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
See reviews by: Helpful|Rating|Date|All